Daisy Lynch
Altamonte Springs,FL
Summary
Dynamic professional with a proven track record in package handling and enhancing customer satisfaction, demonstrated during tenures at USPS and FedEx. Skilled in effective communication and handheld scanner operation, I consistently maintain safety standards and foster professional relationships. Achieved zero accidents and improved client satisfaction through empathetic service and efficient multitasking.
Overview
17
17
years of professional experience
Work History
City Carrier
USPS
10.2014 - Current
- Planned and cased mail in sequence of delivery for designated route.
- Maintained safety standards while driving, resulting in zero accidents during tenure.
- Collaborated with fellow carriers to ensure consistent service quality across the city.
- Delivered packages and mail to business and people in local area.
Courier
FedEx
12.2012 - 10.2014
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Courier
UPS
12.2011 - 10.2014
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Group Leader
Stanley Isaac’s
06.2008 - 10.2014
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Education
Master Barber - Barber
Hollywood Institution
Casselberry, FL07.2019
Automotive - Automotive Engineering
Apex Technical School
Long Island City, NY10.2012
High School Diploma - Digital Arts
Ayden Grifton High
Ayden, NC06.2008
Skills
- Handheld scanner operation
- Professional relationships
- Package handling
- Excellent multitasking
- Customer service experience
- Effective communication
Timeline
City Carrier
USPS
10.2014 - Current
Courier
FedEx
12.2012 - 10.2014
Courier
UPS
12.2011 - 10.2014
Group Leader
Stanley Isaac’s
06.2008 - 10.2014
Master Barber - Barber
Hollywood Institution
Automotive - Automotive Engineering
Apex Technical School
High School Diploma - Digital Arts
Ayden Grifton High
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