First-generation college graduate with a passion for aiding underserved and marginalized communities. Empathetic, goal-oriented, and driven individual.
Overview
5
5
years of professional experience
Work History
Gonzales Immigration Law Offices
Front Desk Receptionist
07.2024 - Current
Greet visitors and provide them with assistance
Answer incoming calls, note messages, and transfer to appropriate departments or personnel
Schedule appointments for clients
Manage incoming mail, photocopying and scanning documents as requested
Process clients payments by cash or through our online payment system
Assist with special projects assigned by management when required
Busser
Solstice Wood Fire Pizza
06.2019 - 03.2020
Answered customer questions about hours, seating, and menu information.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Cleaned tables and floor in an efficient and timely manner
Education
Political Science
Portland State University
Portland, OR
06.2024
Skills
Ethics and Professionalism
Oral communication
Legal knowledge
Conflict de-escalation
Customer Service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Gonzales Immigration Law Offices
Front Desk Receptionist
07.2024 - Current
Busser
Solstice Wood Fire Pizza
06.2019 - 03.2020
Political Science
Portland State University
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