DAISY MALDONADO
Philadelphia,PA
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Title Clerk
HESSERT CHEVROLET
07.2019 - Current
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Received and processed paperwork for titles, new license plates, and renewals.
- Entered title and vehicle information into database.
- Communicated with customers to resolve common title issues.
- Contacted [State] Motor Vehicle Department to determine status of pending titles.
- Paid off customer loans with banks for pervious lien's on traded vehicles
- Coordinated price adjustment between buyers and sellers.
Receptionist
HESSERT CHEVROLET
07.2019 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered central telephone system and directed calls accordingly.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Hand out inspection stickers to technicians and kept a log book.
Receptionist
Gordon Chevrolet
10.2013 - 09.2018
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained organized filing system to facilitate easy retrieval of documents.
- Retrieved file information and made copies for authorized users.
Teacher's Assistant
Little Learners
09.2010 - 12.2012
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Kept children between ages of 4 and 5 safe and secure with vigilant oversight.
- Read stories, sang songs and facilitated creative play.
- Assisted in potty training and toilet hygiene.
Bakery Sales Clerk
Oteris Italian Bakery
11.2009 - 12.2009
- Maintained safe food handling standards at all times.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
- Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
- Offered every customer exceptional service and learned regular customers' preferences.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
GED -
Community Learning Center
Philadelphia, PA06.2012
Skills
- Administrative Duties
- Telephone Skills
- Reception Desk Management
- Multitasking
- organization skills
Timeline
Title Clerk
HESSERT CHEVROLET
07.2019 - Current
Receptionist
HESSERT CHEVROLET
07.2019 - Current
Receptionist
Gordon Chevrolet
10.2013 - 09.2018
Teacher's Assistant
Little Learners
09.2010 - 12.2012
Bakery Sales Clerk
Oteris Italian Bakery
11.2009 - 12.2009
GED -
Community Learning Center