Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Babysitting
Timeline
BusinessDevelopmentManager

Daisy Martinez

Lyndhurst,NJ

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

5
5
years of professional experience

Work History

Doorman

Leiter Property Management
04.2022 - Current
  • Examined doors, windows and gates to verify security.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Crew Member

Dos Toros
01.2022 - 05.2022

Provided excellent customer service by greeting customers and meeting quality expectations.

  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Worked well with teammates and accepted coaching from management team.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Sales Associate

Spencer's Gifts
10.2021 - 01.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Contributed to team objectives in fast-paced environment.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.

Crew Member

Chipotle
02.2021 - 06.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Took orders, prepared meals, and collected payments.

Sales Associate

Five Below
02.2021 - 05.2021
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Contributed to team objectives in fast-paced environment.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Warehouse Worker

Amazon
06.2020 - 08.2020
  • Checked packages and merchandise for damage and notified vendors.
  • Strapped items down over protective padding to secure throughout transportation.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Assisted in receiving, stocking and distribution of merchandise.

Sales Associate

Aeropostale
08.2018 - 08.2019
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Contributed to team objectives in fast-paced environment.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Informed customers of promotions to increase sales productivity and volume.

Education

Bachelor of Arts - Criminal Justice

SUNY College At Plattsburgh
Plattsburgh, NY
05.2023

High School Diploma -

Antonia Pantoja Preparatory Academy
The Bronx, NY
06.2019

Skills

  • Reading Comprehension
  • Medical Emergency Response
  • Front Desk Operations
  • Emergency Situations
  • Active Learning
  • Tenant Relations
  • Inventory Counts
  • Caring and Responsible
  • Maintaining Safe Environment
  • Support Parents
  • Special Needs Experience
  • Arts and Crafts
  • Light Housekeeping
  • Excellent with Young Children
  • Parental Interaction

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I love my rejection slips. They show me I try.
Sylvia Plath

Babysitting

I grew up with 3 young siblings and so many younger cousins, nephews, and nieces. I'm very family oriented and that's partially why I get along with parents very well. I absolutely love kids and because of how I grew up I love interacting with them. I have also done a bit of babysitting for people living in Brooklyn, so commute has never been an issue with me. There's something beautiful about gaining trust with complete strangers and gaining a relationship with both the little ones and the parents.

Timeline

Doorman

Leiter Property Management
04.2022 - Current

Crew Member

Dos Toros
01.2022 - 05.2022

Sales Associate

Spencer's Gifts
10.2021 - 01.2022

Crew Member

Chipotle
02.2021 - 06.2021

Sales Associate

Five Below
02.2021 - 05.2021

Warehouse Worker

Amazon
06.2020 - 08.2020

Sales Associate

Aeropostale
08.2018 - 08.2019

Bachelor of Arts - Criminal Justice

SUNY College At Plattsburgh

High School Diploma -

Antonia Pantoja Preparatory Academy
Daisy Martinez