DAISY MARTINEZ
Providence,RI
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
9
9
years of professional experience
Work History
Retail Associate
Paradies Lagardere
06.2023 - 01.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked with loss prevention in monitoring shopper behavior.
- Greeted airport customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Logged reports, expenses, receipts, and sales in company database.
Receptionist
Maximum Exposure Tanning
03.2023 - 06.2023
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
Retail Associate /Retail Order Picker
Donnelly's Clothing
07.2022 - 03.2023
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with loss prevention in monitoring shopper behavior.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Housekeeper
Marriot Hotel
03.2022 - 08.2022
- Operated electronic backpack vacuums and floor sweepers.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Retail Sales Associate
PCX Apparel
09.2018 - 03.2021
- Responsible for Inventory intake, clothing tagging and folding
- Assisted customers with clothing choices
- Processed cash, credit and debit transactions
- Dressed store mannequins and hung sale promotion signs
- Conducted daily store cleaning and organizing.
Apparel/footwear Associate
Expressions Warehouse
05.2017 - 06.2018
- Distributed footwear and apparel to over 30 stores
- Cleaned and organized warehouse weekly
- Equally distributed daily workload to fellow associates
- Sorted merchandise according to sizes, colors, and brand
- Discarded or rejected damaged merchandise.
Cashier/Barista
Oakwells News Café
09.2016 - 03.2017
- Served coffee, lattes, and other beverages to hotel guests
- Closed down store daily, handled inventory and restocking, and conducted end-of-day reports.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Built relationships with customers to encourage repeat business.
Crew Member
Dunkin Donuts
06.2015 - 08.2016
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
Skills
- Over seven years of experience of working in a customer service/retail environment
- Processed cash, credit card, debit card, or other forms of payment (apple pay etc) at mentioned places of employment
- Assisted customers with fashion tips and recommendations at PCX Apparel
- Extensive history of organizing and sanitizing
- Moderate knowledge in Microsoft/Google applications
- POS system operations
- Store Opening and Closing
References
- Ana Martinez, Trust and Safety - Quality Assurance Auditor, Ana.martinez@doordash.com, 401-954-8782
- Carolie Stanton, Retail sales associate, carolie.stanton@gmail.com, 401-632-2973
- Marcus Leverett, Former Residential counselor, Amazon DSP Driver Marcosleverett@gmail.com, 401-442-7017
Timeline
Retail Associate
Paradies Lagardere
06.2023 - 01.2024
Receptionist
Maximum Exposure Tanning
03.2023 - 06.2023
Retail Associate /Retail Order Picker
Donnelly's Clothing
07.2022 - 03.2023
Housekeeper
Marriot Hotel
03.2022 - 08.2022
Retail Sales Associate
PCX Apparel
09.2018 - 03.2021
Apparel/footwear Associate
Expressions Warehouse
05.2017 - 06.2018
Cashier/Barista
Oakwells News Café
09.2016 - 03.2017
Crew Member
Dunkin Donuts
06.2015 - 08.2016