Daisy Martinez
Kissimmee,Florida
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Overview
6
6
years of professional experience
Work History
Server
Suenos Tenempa
02.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
Häagen-Dazs
03.2021 - Current
- Cultivated cohesive team environment by providing clear direction and support.
- Addressed service gaps with targeted initiatives to exceed customer expectations.
- Developed contingency plans with team to address potential disruptions.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Led training initiatives, enhancing employee skills and confidence.
Front of House Team Member
Panda Express Restaurant
05.2021 - 06.2023
- Dependable and Responsible
- Active Listening
- Established welcoming atmosphere by greeting each guest warmly
- Assisted servers with delivering food, and retrieving items for guest
- Trained new staff in front-of-house procedures, customer relations and cleaning
- Helped guests when in need of assistance
- Reset tables between guests by restocking low items and wiping down surfaces
- Checked entryway regularly and handled needs such as window cleaning and trash removal
Sales Associate
Rue 21
10.2019 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Increased sales by offering advice on purchases and promoting additional products
Education
High School Diploma -
Main Street High School
Kissimmee, FLSkills
- Teambuilding
- Multitasking Abilities
- Self-Motivated
- Team motivation
- Staff training and development
Timeline
Server
Suenos Tenempa
02.2025 - Current
Front of House Team Member
Panda Express Restaurant
05.2021 - 06.2023
Assistant Manager
Häagen-Dazs
03.2021 - Current
Sales Associate
Rue 21
10.2019 - 11.2020
High School Diploma -
Main Street High School