Summary
Overview
Work History
Education
Skills
Spanish
Languages
Timeline
Volunteer
Daisy Medina

Daisy Medina

Whittier,California

Summary

Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Organized Medical Biller skilled at accurately auditing patient charts and billing corresponding parties. Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills. Reliable and competent Medical Billing professional with exceptional data entry and customer service skills. Competent medical billing professional manages busy medical office and delivers excellent customer service to patients. Driven Medical Biller motivated to perform beyond expectations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Medical Billing Specialist

QTC Medical Group
12.2019 - 05.2020


  • Incident complaints, customer and claimants inquiries.
  • Ensured with HIPPA privacy regulations.
  • Served as liaison with all internal and external customers
  • Communicated with insurance providers to resolve denied claims and resubmitted
  • filed and updated patient information and medical records
  • collected payments and applied to patient accounts
  • call center agent

Medical Assistant and Medical Biller

Robert A. Mecum, MD
10.2017 - 11.2018
  • Executed billing tasks and recorded information in company databases.
  • Managed invoicing and payment processing operations.
  • Handled account payments and provided information regarding outstanding balances.
  • Monitored outstanding invoices and performed collections duties.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
  • Created improved filing system to maintain secure client data.
  • Collected data to complete detailed financial reports for stakeholders and management.
  • Responded to customer concerns and questions on daily basis.
  • Received and sorted mail, prepared packages for delivery and scanned documents.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Posted data and kept other records concerning costs of goods or services or shipment of goods.

Medical Assistant

Geetha, Gabbita MD
03.2015 - 03.2017
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Translated for Spanish speaking patients.

Medical Assistant

Imperial Primary Care Medical Group
04.2012 - 04.2015
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Process and submitted claims to insurance companies created new patient charts and scanned documentation before and after appointments into EHR system.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained pre- and post-treatment vital signs and weight.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Prepared initial patient charts for admission.
  • Verified appropriate lab couriers picked up collected lab specimens.

Education

Diploma - Medical Billing And Coding

American Career College
Anaheim, CA
08.2016

Diploma - Medical Assistant

American Career College
Anaheim, CA
09.2011

Certificate - Certified Nurse Assistant

Tri-Cities Regional Occupational Program
Whittier, CA
08.2007

High School Diploma -

La Mirada High School
La Mirada, CA
06.2001

Skills

  • Database Systems
  • Time Management
  • Emergency Room Services
  • Healthcare Terminology
  • Bill Payment
  • Accounts Payable and Accounts Receivable
  • Client Inquiries
  • Physician Interaction
  • Billing Codes
  • Data Entry
  • Statement Billings
  • Patient Identification
  • Claims Review
  • Medical Billing
  • Work Prioritization
  • ICD-10 Coding
  • Payments Posting
  • Workers' Compensation Knowledge
  • HIPAA Compliance

Spanish

The ability to speak, read and write in Spanish. 

Languages

Spanish
Native or Bilingual

Timeline

Medical Billing Specialist

QTC Medical Group
12.2019 - 05.2020

Medical Assistant and Medical Biller

Robert A. Mecum, MD
10.2017 - 11.2018

Medical Assistant

Geetha, Gabbita MD
03.2015 - 03.2017

Medical Assistant

Imperial Primary Care Medical Group
04.2012 - 04.2015

Diploma - Medical Billing And Coding

American Career College

Diploma - Medical Assistant

American Career College

Certificate - Certified Nurse Assistant

Tri-Cities Regional Occupational Program

High School Diploma -

La Mirada High School
Daisy Medina