Daisy Montes

• Trained, mentored and evaluated employees on service quality, knowledge and performance.

Reported any process and equipment problems to maintenance staff to schedule repairs, notifying other personnel as required. Ordered equipment. Changed Tires, Torqued the tires, sold Tires.

• My position consisted of providing strong leadership to enhance not just the hour employees, but the junior managers productivity and morale. Improved team performance by providing comprehensive training and fostering a collaborative work environment. Mentored junior staff members for skill development and career progression within the organization. Making sure we followed company policy and be consistent to avoid any potential problems.

Same job requirements as previous location with same job position.

Same work as the previous location under the same position.

Increased sales by developing and implementing successful merchandising strategies. Monitored stock levels and product sales to determine purchasing needs. Analyzed trends and conducted research to determine seasonal merchandise direction. Follow the six right of merchandising. Make sure our employees were working safely and using proper equipment. Make sure our warehouse had no facility issues/ concerns; for example refrigeration, steel. Freight. Be sure that our merchandise was received correctly as well as making sure anything that went out of our warehouse through receiving was accounted for.

Prepared reports on departmental performance for senior management, enabling informed decision-making and strategic planning efforts. Make sure every department was following protocol required not just by our company, but our city, state, federal law. Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction. Negotiated favorable contracts with vendors for outside services , reducing overall operational expenses while maintaining quality standards. Facilitated the hiring process by working closely with my administration staff in candidate screening, interviewing, and hiring our new staff employees. Oversaw facilities management tasks such as maintenance requests and space planning initiatives to create a conducive work environment for employees as well as members.

Prioritized food safety standards by consistently enforcing proper handling techniques throughout every aspect of the operation. Established effective communication channels between employees , managers, and members to ensure smooth daily operations in the service deli department. Enhanced operational efficiency through the implementation of standardized procedures for food preparation, storage, and waste disposal.

Managed areas such as Foods, Center, Hardlines. Managed employees with their work, schedules, safety. Managed promotional events to create excitement following the six rights of merchandising. Create a member loyalty by ensuring we are selling our merchandise in a good condition . Coordinated seasonal resets for timely execution of marketing campaigns, maximizing promotional effectiveness during peak selling periods. Conducted regular audits of merchandising activities to maintain compliance with company policies and industry best practices.

Managed promotional events to create excitement following the six rights of merchandising. Create a member loyalty by ensuring we are selling our merchandise in a good condition . Coordinated seasonal resets for timely execution of marketing campaigns, maximizing promotional effectiveness during peak selling periods. Conducted regular audits of merchandising activities to maintain compliance with company policies and industry best practices.

Managed promotional events to create excitement following the six rights of merchandising. Create a member loyalty by ensuring we are selling our merchandise in a good condition . Coordinated seasonal resets for timely execution of marketing campaigns, maximizing promotional effectiveness during peak selling periods. Conducted regular audits of merchandising activities to maintain compliance with company policies and industry best practices.

Made sure we ran the business in an efficient manner. Make sure Refund Audits were completed correctly. Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed. Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty. In charge of writing the schedule for the front end .

Making sure carts were available on the pad and keep the parking lot clean. As a Member Service Supervisor, I had to make sure our member service employees followed protocol on welcoming members; checking membership cards at the entrance, answer any questions/ concerns. At the exit, verify that the transaction were done correctly ( no overcharge or undercharge) . Teach employees how to conduct an hourly floor walk, steel walk . Make sure carts and flatbeds were in working condition and had no safety concerns.

Made sure the building was a clean, safe environment.