Summary
Personable and detail-oriented optometric professional with 10+ years of experience providing outstanding patient care and supporting clinical operations. Adept at performing preliminary testing, educating patients on eye care, and assisting optometrists during exams. Strong background in customer service and medical recordkeeping. Passionate about enhancing patients' vision and overall eye health. Optometric professional with history of enhancing patient care and streamlining clinic operations. Known for reliability and adaptability in dynamic environments. Exhibits strong technical skills in optometry and excellent interpersonal abilities, ensuring effective team collaboration and patient satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Optometric technician/scribe
Family Vision Center
01.2012 - Current
- Comprehensive understanding of optometric testing procedures and equipment including NPA, NPC Confrontations, color vision, stereopsis, VF testing, OCT testing, Optomap retinal photography.
- Skilled in taking patient histories, VA measurements, and documenting findings accurately.
- Exceptional interpersonal abilities to build rapport and ensure patient satisfaction.
- Knowledge of soft contact, Rgp and scleral contact lens insertion/removal care, and maintenance.
- Proficient with electronic medical records such as Exam Writer and our newest system Eyefinity EHR.
- Prior Authorizations for patients' eye medications.
- Aided in insurance verification and scheduling appointments.
- Provided friendly, professional front desk service managing patient flow.
- Scribed for optometrist during examination and documented findings accurately.
- Completes proper coding of procedures for payment collection.
- Refilled patient medication requests.
- Respond to patient's telephone inquiries regarding medication, treatment, problems referring to the OD as necessary.
- Scheduled referral appointments with Ophthalmologists, Laser Center and completed appropriate paperwork.
- Record and maintain patient records / files in compliance with company, federal, and state policies (HIPAA).
- Kingwood and Atascocita
Education
Diploma -
05.2003
- Awarded in National Honor Society
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
- EMR systems
- Bilingual
- Multitasking
Languages
Spanish
Native or Bilingual
Certification
- Certified Dental Assistant
Timeline
Lead Optometric technician/scribe - Family Vision Center
01.2012 - Current
Sam Houston High School - Diploma,