DAISY MORENO
Summary
Experienced logistics and air export professional with a strong background in perishables, customer service, airline coordination, and export operations. Skilled in handling time-sensitive shipments, export documentation, booking coordination, and customer communication in fast-paced logistics environments. Recognized for strong problem-solving abilities, operational efficiency, and maintaining excellent customer relationships.
Overview
11
11
years of professional experience
Work History
Assistant Manager - Customer Service & Export Operations
Seafrigo
Los Angeles
01.2026 - Current
- Manage customer communication and support for export air freight shipments
- Coordinate with airlines, terminals, trucking companies, and warehouse teams to ensure smooth shipment movement
- Handle booking requests, shipment updates, documentation, and issue resolution
- Support temperature-controlled and perishable cargo operations
Export Operations / Account Coordinator
Able Freight Services Inc.
Los Angeles
01.2020 - 01.2026
- Prepared export shipping documentation and ensured compliance with customs regulations
- Filed AES and export declarations with U.S. Customs and Border Protection
- Resolved booking and operational issues while maintaining excellent customer service
- Supported daily export operations in a fast-paced logistics environment
Operations Team Lead
Japan Airlines
Los Angeles
01.2017 - 01.2020
- Managed daily import and export cargo operations in fast-paced airline environment
- DG Certified; accepted and handled dangerous goods cargo for export transportation
- Resolved shipment issues through thorough documentation review to ensure timely deliveries
- Coordinated special handling for perishables and AVI shipments to meet specific client requirements
Accounts Payable / Office Operations Coordinator
Legacy Historic Restoration Inc.
Alhambra
01.2015 - 01.2016
- Managed accounts payable and expense tracking to ensure timely processing of invoices and payroll support
- Assisted with budgeting and financial reporting to maintain cost control and support fiscal responsibility
- Coordinated office operations and administrative tasks to streamline workflow and enhance organizational efficiency
Education
High School Diploma -
Wallis Annenberg High School
Completed Associate Degree Prerequisite Coursework -
California State University, Dominguez Hills
Carson, CASkills
- Air Export Operations
- Export Documentation & AES Filing
- Customs Compliance
- Dangerous Goods (DG Certified)
- Perishable Cargo Handling
- Cold Chain Logistics
- Shipment Tracking & Problem Resolution
- Billing & Operational Coordination
- Airline & GHA Coordination
- Team Leadership & Operations Support
- Customer Service & Account Management
- English & Spanish Fluent
Timeline
Assistant Manager - Customer Service & Export Operations
Seafrigo
01.2026 - Current
Export Operations / Account Coordinator
Able Freight Services Inc.
01.2020 - 01.2026
Operations Team Lead
Japan Airlines
01.2017 - 01.2020
Accounts Payable / Office Operations Coordinator
Legacy Historic Restoration Inc.
01.2015 - 01.2016
High School Diploma -
Wallis Annenberg High School
Completed Associate Degree Prerequisite Coursework -
California State University, Dominguez Hills