Daisy Olivas
Indianapolis,IN
Summary
Adept at maintaining high standards of cleanliness and organization, honed through extensive experience with Encompass Health Rehabilitation Hospital. Skilled in advanced cleaning techniques and fostering positive guest relations, I consistently enhance customer satisfaction and efficiency. My proactive approach and ability to quickly adapt to new challenges have significantly contributed to a 20% improvement in workflow efficiency. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
18
18
years of professional experience
Work History
Housekeeping Aide
Encompass Health Rehabilitation Hospital
04.2024 - Current
- Removed soiled sheets, washcloths and towels.
- Prepared rooms with top-notch standards every time.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Ordered and stocked supplies to avoid shortages and excess inventory.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Dusted and polished surfaces to achieve attractive shine.
- Adhered to optimal standards for cleanliness, appearance and service.
- Reported equipment malfunctions or breakdowns to your supervisor .
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Verified cleanliness and organization of storage areas and carts.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Napkins
Brady’s Linen
02.2019 - 03.2019
- Cultivated interpersonal skills by building positive relationships with others.
- Provided professional services and support in a dynamic work environment.
- Gained extensive knowledge in data entry, analysis and reporting.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Housekeeping Room Attendant
South Point Hotel Casino
03.2006 - 11.2009
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
- Oversaw calendar to manage organized cleaning schedule and complete tasks on time.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Handled requests for extra linens, toiletries and other supplies.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Labor
Pipos Cleaning
12.2018 - 09.2022
- Performed general housekeeping and cleaning tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Measured dimensions of finished pieces for conformance to specifications.
- Gathered and disposed of worksite debris to remove safety hazards.
- Prepared job sites by removing debris and setting up materials and tools.
- Adhered to company policies, safety procedures, and performance standards.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Cleaned and maintained tools, equipment and worksites.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Used variety of hand and power tools to complete tasks.
Education
GED -
08.2009
Skills
- Customer Service
- Stain Removal
- Cleaning techniques
- Customer service-focused
- Housekeeping
- Window Washing
- Health and safety compliance
- Waste disposal
- Chemical Handling
- Guest Relations
- Residential Cleaning
- Window Cleaning
- Restroom detailing
- Infection Control
- Building Maintenance
- Folding clean laundry
- Cleaning and organizing abilities
- Vacuuming
- Hospitality background
- Vacuuming and sweeping
- Teamwork
- Quality Assurance
- Dusting furniture
- Mopping and sweeping
- Physically strong
- Complex Problem-Solving
- Ceiling fan cleaning
- Cleaning bathrooms
- Fluent in Language
- Interior and exterior cleaning
- Customer-Oriented
Languages
English and Spanish
Native or Bilingual
Timeline
Housekeeping Aide - Encompass Health Rehabilitation Hospital
04.2024 - Current
Napkins - Brady’s Linen
02.2019 - 03.2019
Labor - Pipos Cleaning
12.2018 - 09.2022
Housekeeping Room Attendant - South Point Hotel Casino
03.2006 - 11.2009
Durango High School - GED ,