Daisy Onguso

Team Member

Chick-fil-A

07.2022 - Current

Delivered exceptional customer service in high-volume environment.
Operated cash register efficiently, ensuring accurate transactions.
Collaborated with team members to maintain cleanliness and organization standards.
Assisted with inventory management, restocking supplies as needed.
Trained new employees on operational procedures and customer service best practices.
Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Supported promotional events by coordinating product displays and engaging customers effectively.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Implemented process improvements to enhance workflow efficiency during peak hours.
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Trained new team members by relaying information on company procedures and safety requirements.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.