Daisy Padron
Ashland City,TN
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
9
9
years of professional experience
Work History
Front End Supervisor
Costco
09.2023 - Current
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Created employee schedules to align coverage with forecasted demands.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
Front End Cashier
Costco
10.2020 - 09.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
Head Cashier
Lowes Home Improvment
02.2016 - 04.2021
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Set and updated employee schedules to fulfill gaps based on expected customer demands.
Education
High School Diploma -
Lewisville High School
Lewisville, TX05.2016
Skills
- Complaint Resolution
- Customer Service
- Cash Counting
- Opening and Closing Procedures
- Relationship Building and Management
- Staff Supervision
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Front End Supervisor
Costco
09.2023 - Current
Front End Cashier
Costco
10.2020 - 09.2023
Head Cashier
Lowes Home Improvment
02.2016 - 04.2021
High School Diploma -
Lewisville High School
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