Daisy Phillips
Flint,TX
Summary
With a proven track record at UT Health Tyler, I am a dedicated Certified Nursing Assistant and former Correctional Officer skilled in patient care and emergency response. Leveraging compassionate bedside manner and first aid training, I've significantly contributed to patient satisfaction and safety. My expertise in HIPAA compliance and de-escalation techniques ensures high-quality, empathetic care.
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
UT Health Tyler
04.2018 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Built rapport with patients and families, providing emotional support during difficult times.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Certified Nursing Assistant
Continue Care Hospital
01.2021 - 01.2025
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Correctional Officer
Mark W. Michael Unit
08.2005 - 08.2022
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Education
Associate of Science - Nursing
Tyler Junior College
Tyler, TX12-2026
High School Diploma -
Wells Independent School District
Wells, TX05-2004
Skills
- Patient care
- First aid training
- HIPAA compliance
- Emergency response
- Reliable team player
- De-escalation techniques
- Direct patient care
- Conflict resolution skills
- Collecting vital signs
- Mental health awareness
- Compassionate
- Alzheimer's and dementia care
- Policy enforcement
- Basic life support
- Bedside manner
- Electronic charting
- Compassionate caregiver
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
Timeline
Certified Nursing Assistant
Continue Care Hospital
01.2021 - 01.2025
Certified Nursing Assistant
UT Health Tyler
04.2018 - Current
Correctional Officer
Mark W. Michael Unit
08.2005 - 08.2022
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
Associate of Science - Nursing
Tyler Junior College
High School Diploma -
Wells Independent School District
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