Daisy Rabanales
Los Angeles,CA
Summary
Diligent Guest relations & Call Center with background in park services. Provided exceptional guest experiences and maintained park facilities to high standards. Demonstrated effective communication and problem-solving skills. Park services professional with extensive experience in maintaining park facilities and enhancing visitor experiences. Known for strong focus on team collaboration and achieving results, with reliability and adaptability at forefront. Skilled in grounds maintenance, customer service, and safety protocols, bringing proactive approach to park operations. Experienced with park maintenance and guest services. Utilizes effective communication and problem-solving to enhance park operations. Knowledge of safety protocols and teamwork ensures well-maintained and enjoyable park environment. Professional with hands-on experience in park services, adept at maintaining cleanliness and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently delivering high-quality results. Skilled in landscape maintenance, customer interaction, and safety protocols. Known for reliability and responsive to changing needs, ensuring positive experience for all park visitors.
Overview
1
1
year of professional experience
Work History
Park Services Associate
Six Flags Magic Mountain & Hurricane Harbor
Valencia, CA
07.2024 - Current
- Educated visitors on park rules and regulations, promoting adherence to preserve natural resources.
- Improved park cleanliness by regularly patrolling park areas and picking up litter.
- Assisted in emergency situations providing first aid support when necessary while coordinating with emergency services.
- Assisted in event organization for increased community engagement within the park.
- Performed routine maintenance tasks, ensuring well-maintained facilities for visitors'' enjoyment.
- Implemented waste management practices that encouraged recycling efforts among visitors while reducing landfill contributions.
- Managed inventory levels of supplies used in daily operations to minimize downtime due to shortages.
- Worked closely with other departments including law enforcement, animal control, and park rangers to ensure a safe and enjoyable environment for all visitors.
- Enhanced visitor safety by promptly reporting any hazards or maintenance issues to park management.
- Provided excellent customer service, addressing visitor inquiries and concerns with professionalism and empathy.
- Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
- Watched areas to anticipate problems and intervened to prevent accidents.
- Directed guests through parking lots, safe pathways, entrances and exits to prioritize guest safety.
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Delivered information and details of interest about facility to visitors.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Constructed displays and easy-to-read signage to help guests navigate attractions area.
Route Technician
SHELTERS Clean
Sun Valley, CA
07.2023 - 01.2024
- Improved route efficiency by analyzing and optimizing daily delivery schedules.
- Mastered the use of advanced routing technologies to maximize efficiency during daily operations.
- Boosted on-time delivery rates, ensuring accurate navigation and efficient route planning.
- Adapted quickly to changing weather conditions while driving safely on a variety of terrains such as urban areas, highways, or rural roads.
- Implemented time-saving strategies for loading/unloading cargo, improving overall productivity levels.
- Assisted in training new Route Technicians, sharing knowledge of best practices, equipment use, and route mapping.
- Increased safety standards through strict adherence to company policies and regulations.
- Kept detailed records of miles driven, fuel expenses, tolls paid along every trip for accurate expense reporting purposes.
- Reduced vehicle maintenance costs with thorough pre-trip inspections and routine preventative care.
- Coordinated closely with dispatchers for real-time updates on traffic patterns or road closures affecting the planned routes.
- Collaborated with team members to improve overall service quality and achieve performance goals.
- Expedited emergency deliveries as needed, demonstrating adaptability and commitment to customer satisfaction.
- Conducted regular safety audits on assigned vehicles for compliance with federal regulations.
- Ensured proper storage conditions of temperature-sensitive goods during transportation, preserving product integrity at all times.
- Reported any mechanical issues or malfunctions promptly to minimize downtime due to repairs.
- Streamlined inventory management for better product tracking and organization.
- Stayed in good physical condition in order to handle demanding daily challenges in diverse environments.
- Maintained optimal supply levels and organized materials to maximize productivity.
- Recorded transaction information on forms or logs and notified designated personnel of discrepancies.
- Laid out smooth and efficient routes in order to accomplish daily requirements and achieve production targets.
Education
High School Diploma -
North Hollywood Senior High School
North Hollywood, CA06.2011
Skills
- Event planning experience
- Team collaboration capabilities
- Adaptive Problem Solving
- Public Safety Awareness
- Physical fitness and stamina
- Time management mastery
- Community Outreach Initiatives
- Horticultural Knowledge
- Conflict resolution techniques
- Marketing and Promotion Strategies
- Equipment operation know-how
- Multilingual Abilities
- Grant writing experience
Timeline
Park Services Associate
Six Flags Magic Mountain & Hurricane Harbor
07.2024 - Current
Route Technician
SHELTERS Clean
07.2023 - 01.2024
High School Diploma -
North Hollywood Senior High School