Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Languages
Timeline
SoftwareEngineer

DAISY RAMIREZ

Salinas,ca

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Seeking to maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Freelance Web Designer

Freelance
Salinas , CA
05.2015 - Current
  • Built and styled new mobile-friendly websites, transitioning legacy presentations to simultaneous easy-to-use versions.
  • Provided front-end website development using WordPress, Hubspot and other editing software.
  • Conducted testing and review of website design for responsiveness, clarity and effectiveness.
  • Multi-tasked across multiple functions and roles to generate project results and meet deadlines and organizational expectations.
  • Employed search engine optimization tactics to increase reach of targeted audience.
  • Conducted functional testing over course of web development lifecycle.
  • Collaborated with graphic design personnel to integrate images as basic site components.

Hotel Front Desk Receptionist

Motel 6 Hotel
Salinas , CA
05.2018 - 11.2020


  • Great customer with a smile and great attitude
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Prepared weekly employee work schedules for team members.
  • Resolved service-related problems and documented actions in system.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Collected room deposits, fees and payments.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.

Truck Dispatcher

American Cooling Company
Castroville , CA
10.2016 - 05.2018
  • Schedule truck drivers with ideal timeframe
  • Coordinate truck drivers to correct destination
  • Advice drivers about traffic conditions and help with directions
  • Maintain record expenses and product
  • Use of software to dispatch drivers and product
  • Worked in office and warehouse environment
  • Coordinated pickups and deliveries across the United states.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Monitored dispatched calls and took action to resolve and correct potential problems.
  • Coordinated pickups and deliveries across the United States.
  • Recorded customer encounters through detailed notes and maintained comprehensive records.

Estimator/ Secretary

RAM Concrete
Salinas , CA
05.2015 - 04.2018
  • Provide contractor estates for every project
  • Manage and maintain hours for labor employees
  • Make sure everything is done to customer’s satisfaction 2
  • Analyzed buildings to prepare estimates for construction work.
  • Prepared material orders to complete projects on time and within budget.
  • Created budgets and managed construction of approximately 120 various projects in 2015-2018.
  • Collected historical cost data to estimate costs for current or future products.
  • Maintained privacy and confidentiality of all information for existing and prospective clients to protect personal and business interests.

Education

None - Business Management

Hartnell College
Salinas, CA
05.2017

Salinas High school Salinas High School
2014

Skills

  • Account Balancing
  • Online Bookings Management
  • Feedback Collection
  • Multi-Line Phone Systems
  • Tour Arrangements
  • Front Desk Operations
  • Data Gathering
  • Check in and Checkout Procedures
  • Reservation Processing
  • Guest Registration
  • Two-Way Radio Operation
  • Tourism Management
  • Professional Relationships
  • Reading Comprehension
  • Credit and Cash Transactions
  • Coordinating Reservations
  • Customer Experience
  • Paperwork Processing
  • Records Management Systems
  • Microsoft Excel
  • Data Recording
  • Microsoft Dynamics

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved 4 certificates by completing a number of courses with accuracy and efficiency through Coursera.
  • Created and developed a number of interactive websites that resulted in an increase in traffic.

Additional Information

  • BCSI Security Guard Card and CPR Certified

Certification

  • Introduction to Microsoft excel Certificate -2022
  • Facebook business page Certificate -2022
  • E-commerce Certificate -2022
  • Social media presence using canva Certificate -2022

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Hotel Front Desk Receptionist

Motel 6 Hotel
05.2018 - 11.2020

Truck Dispatcher

American Cooling Company
10.2016 - 05.2018

Freelance Web Designer

Freelance
05.2015 - Current

Estimator/ Secretary

RAM Concrete
05.2015 - 04.2018

None - Business Management

Hartnell College

Salinas High school Salinas High School

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DAISY RAMIREZ