Daisy Rico
Ontario,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Guidance Technician
Chaffey Joint Union High School District
Ontario, CA
08.2021 - Current
- Performed administrative duties such as scheduling appointments and maintaining caseloads.
- Developed, maintained, and updated student records including transcripts, attendance, and behavior reports.
- Provided assistance to parents, students, and outside agencies.
- Performed Clerical and secretarial duties.
- Registered students
- Provided support to other staff members.
ELD Instructional Assistant
Chaffey Joint Union High School District
Ontario, California
08.2018 - 08.2021
- Tutor student by reinforcing instruction as directed by the teacher.
- Prepare instructional materials as directed by the teacher; administer and score test.
- Observe and control behavior of students according to approved procedures; report student progress.
- Provide support to teacher by setting up work areas, and displays; assist students in using current computer software.
- Assist students with English pronunciation, vocabulary, spelling and grammer; translate and interpret a second language.
- Serve as support for other staff members.
Clerk/Clerk Typist
KTree
Ontario, CA
05.2008 - 06.2019
- Created efficient filing systems for both digital and physical documents.
- Composed and proofread correspondence, reports and other confidential documents.
- Received and screened telephone calls, visitors, and incoming correspondence.
- Proofread documents and organized records.
- Proofread all documents to check their spelling, grammar and formatting.
Preschool Teacher's Assistant
Fontana Unified School District
Fontana, CA
08.2013 - 05.2014
- Maintained a clean and orderly classroom environment throughout the day.
- Encouraged social interactions between children through cooperative play activities.
- Collaborated closely with lead teachers on planning and implementing curriculum objectives.
- Supervised children during lunchtime and snack time.
- Observed student behavior in order to identify any potential issues or concerns.
- Supported small group instruction by helping students understand instructions and complete tasks independently when possible.
- Worked one-on-one with students to reinforce concepts taught by the teacher.
Head Cashier
Liquadation Center
Upland, CA
12.2006 - 05.2014
- Participated in annual inventory audits to verify stock counts against physical inventories.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Reviewed financial reports on a weekly basis to ensure accuracy of store operations and compliance with company guidelines.
- Assisted other departments when needed by providing additional support during busy periods.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Maintained records of daily transactions including sales receipts, cash received, discounts issued.
- Verified employee timecards for accuracy and completeness prior to submitting payroll information.
- Delivered excellent customer service and effectively resolved issues for customers during checkout.
Education
Bachelor of Arts - Psychology
California State University San Bernardino
San Bernardino, CA06-2014
Associate of Arts - Psychology
Chaffey College
Rancho Cucamonga, CA05-2012
High School Diploma -
Colony High School
Ontario, CA05-2008
Skills
- Office Administration
- Data Entry
- Scheduling
- Clerical Support
- Meeting planning
- Workflow Optimization
- Spreadsheet Management
- Time Management
- Administrative Support
- Customer service
- Problem-solving
- Training
- Maintain records
- Multitasking
Languages
Spanish
Native/ Bilingual
Timeline
Guidance Technician
Chaffey Joint Union High School District
08.2021 - Current
ELD Instructional Assistant
Chaffey Joint Union High School District
08.2018 - 08.2021
Preschool Teacher's Assistant
Fontana Unified School District
08.2013 - 05.2014
Clerk/Clerk Typist
KTree
05.2008 - 06.2019
Head Cashier
Liquadation Center
12.2006 - 05.2014
Bachelor of Arts - Psychology
California State University San Bernardino
Associate of Arts - Psychology
Chaffey College
High School Diploma -
Colony High School