Daisy Rivera
Newark
Summary
Proven leader, adept at managing teams and events for Gourmet Dining, showcasing bilingual proficiency with a solutions-oriented approach. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating reliability and a keen ability to learn quickly. Known for being professional, attentive and providing great customer service.
Overview
15
15
years of professional experience
Work History
Catering Assistant
Gourmet Dining
09.2023 - Current
- Assist with managing the catering team
- Place catering orders/book events
- Provide/post the orders for the kitchen staff and for the catering staff
- Deliver, set-up and clear events
- Driver
- Accounts receivable
- Provide The Controller with weekly batch of invoices
- Occasionally rent event equipment, floral arrangements, and linen.
- Create food labels and menu's for events.
- Answering the office phone and client emails.
- Offer excellent customer service, addressing client concerns promptly and professionally.
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
- Provide support to the catering team by assisting in keeping a clean kitchen and organized workspace.
- Efficiently use Microsoft Excel ( to organize Summer camps)
- Maintain the Delivery Van (gas, oil change, inspection)
Catering Manager
Gourmet Dining LLC
08.2016 - 08.2023
- Managed catering team
- Placed orders/ booked events
- Provided/posted orders for the kitchen staff and catering team
- Delivered, set-up and clear events
- Driver
- Accounts receivable
- Provided the Office Controller with weekly batch of invoices
- Placed rental orders (equipment, linen and flowers)
- Assisted with catering team schedule
- Created food labels and menu's
- Answered office calls and emails
- Attended meetings/walk-Throughs
- Assisted with the hiring process for new catering staff
- Booked/requested waitstaff from outside waitstaff company
Catering Supervisor
Aramark
01.2010 - 07.2016
- Supervised Catering Team
- Placed Catering Orders/Booked Events
- Provided Kitchen Staff and Catering Team with Event Orders
- Deliver, Set-up and Clear events
- Create Signs and Menus
- Driver
- Accounts receivable
Custodians
Rutgers University
07.2009 - 12.2009
- Dusting & Vacuuming
- Sweeping & Mopping
- Weekly Inventory of Supply Room
- Daily Reports
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Cleaned equipment and machinery to maintain in optimum working condition.
Education
High School Diploma -
East Orange High School
East Orange, NJ07.2015
Skills
- Quick learner
- Hard Worker
- Reliable
- Articulate
- Dedicated
- Attentive
- Professional
- Solutions Oriented
- Works well with others
- Speak two languages: Spanish and English
Languages
Spanish
Native or Bilingual
Timeline
Catering Assistant
Gourmet Dining
09.2023 - Current
Catering Manager
Gourmet Dining LLC
08.2016 - 08.2023
Catering Supervisor
Aramark
01.2010 - 07.2016
Custodians
Rutgers University
07.2009 - 12.2009
High School Diploma -
East Orange High School
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