Summary
Overview
Work History
Education
Skills
References
Languages
Accomplishments
Timeline
Generic

Daisy Rivera

Kissimmee,FL

Summary

Strategic Accounts Payable Manager with over 10 years of experience at HMH in a remote finance setting. Proven leader in invoice accuracy, policy development, tax compliance, team engagement, and post-acquisition integration. Recognized company-wide for optimizing workflows and cultivating a culture of recognition, inclusion, and performance.

Overview

15
15
years of professional experience

Work History

Accounts Payable Manager

HMH
Orlando, FL
08.2015 - Current
  • Led end-to-end AP operations for high-volume invoice and payment cycles with 99.9% accuracy
  • Managed weekly payment proposals (ACH, checks, wires), collaborating with Treasury on cash flow forecasting.
  • Developed and documented SAP-based SOPs for invoice approval and payment cycles, improving efficiency and ensuring audit readiness
  • Directed AP tax reporting and compliance efforts for 2,000+ filings annually, partnering with SOVOS
  • Coordinated audit support, facilitated SOX testing, and maintained digital documentation repositories
  • Implemented internal controls and quality checkpoints that improved accuracy and reduced invoice rework by 40%
  • Partnered with Procurement, Treasury, and IT to optimize P2P processes and integrate NWEA’s AP operations post-acquisition
  • Mentored a team of 7 AP specialists through personalized coaching, cross-training, and monthly growth syncs

Accounts Payable Manager

Williams Lea
Orlando, FL
05.2010 - 05.2015
  • Provided strategic leadership across the department, ensuring deadlines were consistently met and all customer inquiries were resolved in alignment with company and state policy guidelines
  • Acted as primary liaison between Williams Lea Account Directors, Vendor Managers, Finance Leaders, and client-side stakeholders including Inventory Operations, Buyers, Vendors, and Inventory Control teams to ensure seamless process execution
  • Developed and maintained standardized operating procedures (SOPs) for reporting, supporting business continuity and operational efficiency
  • Oversaw daily high-volume AP activities such as invoice processing, data uploads, payment execution, discrepant invoice resolution, and vendor reconciliation reporting across multiple accounts
  • Created, analyzed, and distributed weekly dashboards and ad hoc reports using multi-system data sources to support performance tracking and client reporting
  • Supervised AP staff, maintaining strong internal controls and effective communication with internal departments and external vendors
  • Led talent acquisition, onboarding, and training efforts; evaluated employee performance against established metrics and development goals

Education

Bachelor of Science - Business Management

University of Phoenix
Plantation, FL
01.2006

Associate of Science - Business Administration

Miami Dade Community College
Miami, FL
01.1997

Skills

Accounts Payable & Compliance

  • Full-Cycle AP Operations & Invoice Accuracy
  • SOX Audit Support & Internal Controls
  • Tax Reporting: 1099, 1042, PR 480

Systems & Tools

  • SAP, Ariba, Access
  • Microsoft Office Suite (Excel, Word, PowerPoint, Access)
  • SharePoint and shared drive management

Process Management

  • SOP development and workflow optimization
  • Vendor Management, & P2P Integration

Leadership & Communication

  • Remote Team Coaching
  • Time Management & Multitasking
  • Detail-Oriented Problem Solving

References

References Available Upon Request

Languages

English
Professional
Spanish
Limited

Accomplishments

  • Achieved highest Gallup engagement score across Finance; selected to present leadership best practices during manager syncs with 150+ company leaders
  • Spearheaded AP Appreciation Week, team celebrations, and engagement programs to foster morale and inclusion
  • Recognized company-wide as an AP thought leader for driving operational excellence and team culture
  • Directed successful post-acquisition AP integration for NWEA, aligning systems and vendor data within 90 days with zero vendor escalations
  • Presented culture-building strategies and team success drivers during company-wide leadership meetings

Timeline

Accounts Payable Manager

HMH
08.2015 - Current

Accounts Payable Manager

Williams Lea
05.2010 - 05.2015

Bachelor of Science - Business Management

University of Phoenix

Associate of Science - Business Administration

Miami Dade Community College

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