DAISY ROBLEDO RIVERA
Tracy,CA
Summary
Friendly professional dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique. Hardworking, highly motivated and eager to lend combined knowledge and skills to enhance business performance. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Member Service Specialist
Golden 1 Credit Union
08.2022 - Current
- Provide members with the highest level of service available in an efficient and courteous manner
- Recommended specific products and services in alignment with individual needs, requirements, and specifications
- Process monetary transactions within assigned limits, maintain accurate records, and balance each day's transactions by established policies and procedures
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Answer questions, and direct members to the appropriate department for specialized services.
Assembler/Delivery Sorter
Acara Solutions
06.2020 - 06.2022
- Assembled components with minimal supervision, exceeding expected project milestones
- Completed durable assemblies and subassemblies with hand and power tools
- The following out lined specifications to implement assembly plans
- Verified part numbers and placed parts in appropriate shipping containers
- Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping
- Boxed, labeled, and transported items to support assembly operations
- Packed, sealed, labeled, and affixed postage to prepare materials for shipping
- Performed regular cycle counts to ensure inventory accuracy
- Kept accurate records of inventory levels and product sales
- Used carts and manual and electric pallet jacks during picking, replenishment, and stocking
- Requisitioned and stored shipping materials and supplies to maintain inventory.
Behavioral Technician
The Kendall Centers
11.2011 - 05.2020
- Encouraged clients to develop work skills and participate in social, recreational, and therapeutic activities to enhance interpersonal skills or develop social relationships
- Observed clients by listening to concerns and recording observations, reporting mental health issues or unusual behavior to appropriate professionals
- Conducted therapeutic group sessions about life events and experiences with clients, establishing both short- and long-term goals
- Completed documentation for every incident and forwarded it to the correct personnel for review
- Taught clients how to complete basic household chores and prepare food.
Education
High School Diploma -
Merrill F West High School
01.2011
Skills
- Account Updating
- Product Knowledge
- Stock Replenishment
- Spanish Speaking
- Microsoft Office
- Inventory Records
- Customer Data Confidentiality
- Inventory Counting
- Fulfilling Orders
- Customer Needs Assessments
- Daily Logs
- Customer service standards
Languages
Spanish, Fluent
Certification
- Paul Mitchell The School, Modesto Certification of Completion
- Licensed Cosmologist
Timeline
Member Service Specialist
Golden 1 Credit Union
08.2022 - Current
Assembler/Delivery Sorter
Acara Solutions
06.2020 - 06.2022
Behavioral Technician
The Kendall Centers
11.2011 - 05.2020
High School Diploma -
Merrill F West High School