Daisy Rodriguez
Victorville,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
9
9
years of professional experience
Work History
Front Office Representative
Green X Turf Artificial Grass
10.2022 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
- Collaborated with team members on projects, contributing to successful outcomes.
- Delivered exceptional service by promptly responding to phone calls and emails from clients and staff members.
- Maintained organized filing systems for easy access and retrieval of information.
- Managed multiple calendars to ensure smooth scheduling and prevent conflicts or overlaps in appointments.
Server
Las Islas Marias Mariscos
02.2020 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Store Associate
In-N-Out Burger
03.2015 - 01.2020
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Education
Communication Studies
Victor Valley College
Victorville, CAHigh School Diploma -
Lennox Mathematics Science And Technology Academy
Lennox, CA06.2015
Skills
- Office equipment operation
- Reception area maintenance
- Telephone etiquette
- Adaptability and flexibility
- Multitasking capabilities
- Cash handling experience
- QuickBooks Expert
- Excel Spreadsheets
- Billing and Invoicing
- Scheduling and Calendar Management
Timeline
Front Office Representative
Green X Turf Artificial Grass
10.2022 - Current
Server
Las Islas Marias Mariscos
02.2020 - Current
Store Associate
In-N-Out Burger
03.2015 - 01.2020
Communication Studies
Victor Valley College
High School Diploma -
Lennox Mathematics Science And Technology Academy
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