Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daisy Roman

Lebanon,PA

Summary

Dedicated professional with experience at Hershey Entertainment and Resorts, excelling in facilities maintenance and team collaboration. Proven ability in equipment maintenance and attention to detail, ensuring high standards of cleanliness and safety. Recognized for enhancing guest satisfaction through effective communication and timely service delivery in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Maintenance Crew Member

Hershey Entertainment and Resorts Hersheypark
03.2019 - 08.2025

Detailing restrooms and offices,

Stripping and waxing floors

Shampooing carpets

Forklifts driver

Food Runner Lead

Hershey Lodge
09.2010 - 03.2019
  • Delivered food and beverage orders promptly to guests, ensuring satisfaction with service quality.
  • Assisted servers in maintaining cleanliness and organization of dining areas during service hours.
  • Collaborated with kitchen staff to coordinate timely delivery of dishes, enhancing overall dining experience.
  • Communicated effectively with team members to address guest requests and resolve issues efficiently.

Education

High School Diploma -

Margaritas Janner
Puerto Rico

Graduate Certificate - Secretary Word Processing

San Juan City College
Puerto Rico
05.1991

Skills

  • Heavy lifting
  • Cleaning procedures
  • Equipment maintenance
  • Preventive Maintenance
  • Painting expertise
  • Attention to detail
  • Cleaning and sanitizing
  • Safety protocols
  • Facilities maintenance
  • Team collaboration
  • Safety procedures
  • Organization and multitasking

Languages

Spanish
Native or Bilingual

Timeline

Maintenance Crew Member

Hershey Entertainment and Resorts Hersheypark
03.2019 - 08.2025

Food Runner Lead

Hershey Lodge
09.2010 - 03.2019

High School Diploma -

Margaritas Janner

Graduate Certificate - Secretary Word Processing

San Juan City College
Daisy Roman