DAISY ROMERO
Dallas ,TX
Overview
6
6
years of professional experience
Work History
Group Housing Manager
Remington Hotels
Dallas, TX
04.2022 - Current
- Currently providing Group Housing support to a portfolio of hotels ranging from full service to select service.
- Managing Group Blocks from a Sales, Revenue Management, Accounting, and Front Office perspective.
- Partnering with Sales and Revenue Management to identify strategy changes that will grow room revenue.
- Assisting in monitoring hotel inventory.
- Complete weekly Group Block audits to ensure accurate information if reflected in all systems.
- Generate Rooming Lists/Uploading monthly airline crew manifest.
- Assisting with maintenance of all transient Rate Schedules in PMS/MARSHA.
- Work with Group Clients on changes with room blocks.
- Entering reservations and changes into MARSHA.
- Actualizing groups after departing to ensure accurate revenue.
- Currently experience in MARSHA/PMS/LIGHTSPEED/CTAC
Bilingual/ ESL Specialty Clerk
A+ Charter Schools, Inc.
Dallas, TX
11.2021 - 04.2024
- Perform receptionist, secretarial and administrative support duties
- Assisting in keeping school records up to date both by paper and digital
- Creating forms and reports for student testing
- Identify English learners' students and place them in the appropriate bilingual program
- Scheduling meetings with teachers to discuss student's accommodations that are needed for testing along with any other tasks requested by management.
- Organized and maintained filing systems for confidential documents.
Receptionist
Head Start of Greater Dallas
Garland, TX
10.2018 - 11.2021
- Front Desk Receptionist ensure high quality of customer service
- Experience in managing all aspects of front office administration, including handling multi-line phone systems, ensure that documents were properly save to the management system, and maintaining reception and waiting areas
- Hands-on skills in using applications such as MS Office and Excel, HSGD Database to facilitate daily office operations.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Education
Google IT Support Certificate -
Richland College
08.2021
Microsoft Office Specialist Associate -
Richland College
06.2021
High School Diploma -
South Garland high school
05.2008
Skills
- Detail oriented, organizational and efficient time management
- Ability to work in fast-paced and under pressure environment, maintain confidentiality
- Bilingual Fluent in English and Spanish
- Excellent computer skills, performance data entry and reviewing documents
- Contribute independently, and as part of a team, to coordinate and manage operations
Timeline
Group Housing Manager
Remington Hotels
04.2022 - Current
Bilingual/ ESL Specialty Clerk
A+ Charter Schools, Inc.
11.2021 - 04.2024
Receptionist
Head Start of Greater Dallas
10.2018 - 11.2021
Google IT Support Certificate -
Richland College
Microsoft Office Specialist Associate -
Richland College
High School Diploma -
South Garland high school