DAISY RUBIO
Humble,TX
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Motivated, trustworthy, friendly and resourceful. Excellent management and planning skills.
Overview
16
16
years of professional experience
Work History
Human Resources /Administrative Assistant
La Boucherie
02.2023 - Current
- Filed paperwork, sorted, and maintained office organization.
- Managed employee exit interviews and paperwork.
- Managed up to 70+ employees
- Efficiently delivered personnel information to management for speedy corrective action.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Organized new employee orientation schedules for new hires.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Coordinated employee training programs to improve productivity and performance.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Updated and maintained employee attendance records.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Responded to employee inquiries regarding benefits and other HR topics.
- Helped employees register for benefits programs using online portals.
- Developed and maintained HR policies and procedures.
- Assisted with creating employee handbooks and manuals.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Answered and redirected incoming phone calls for office.
ADMINISTRATIVE ASSISTANT
R&A ROAD BORING LLC
11.2015 - 11.2018
- Coordinated board and committee meetings, including schedules and information preparation and distribution
- Processed client rebate reconciliation, reporting and check requests
- Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
- Obtained signatures for financial documents and internal and external invoices
- Screened all visitors and directed them to the correct employee or office
- Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO
- Compiled company information and related material and distributed it to candidates
- Completed data entry, tracked resumes and maintained the applicant tracking system
- Organized all new hire, security and temporary paperwork
- Maintained a clean reception area, including lounge and associated areas
- Helped distribute employee notices and mail around the office
- Greeted numerous visitors, including VIPs, vendors and interview candidates
- Opened and properly distributed incoming mail
- Managed office supplies, vendors, organization and upkeep
- Ordered and distributed office supplies while adhering to a fixed office budget
- Created detailed expense reports and requests for capital expenditures
- Kept track of time sheets of employers and did payroll every week Enter invoices and mailed out or emailed invoices to customers Kept tracked of every job employers were doing
- Filed every employers documentation Answered multiple calls for quotes Send off quotes to customers
- Paid off bills every week
RECEPTIONIST COLBERT
BALL TAX SERVICE
12.2012 - 05.2013
- Seasonal work
- Greeted customers
- Answered multiple calls daily Help organized tax files
- Helped keep office clean and a smile on the customers entering Scheduled appointments
RECEPTIONIST PROFESSIONAL INCOME TAX OFFICE
12.2007 - 10.2010
- Answered and quickly redirected up to more then 10 calls per day
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
- Ordered and distributed office supplies while adhering to a fixed office budget
- Managed office supplies, vendors, organization and upkeep
- Directed guests and routed deliveries and courier services
- Answered and managed incoming and outgoing calls while recording accurate messages
- Opened and properly distributed incoming mail
- Greeted numerous visitors, including VIPs, vendors and interview candidates
- Maintained a clean reception area, including lounge and associated areas
- Assisted with event planning, including associated travel and logistical arrangements
- Completed data entry, kept files organized, help file taxes, scheduled appointments, Obtained signatures for financial documents and internal and external invoices.
Education
High School Diploma -
Macarthur High School
Houston, TX2007
Skills
- Professional phone etiquette Excellent communication skills Database management Customer service-oriented
- Excellent planner and coordinator Appointment setting
- Invoice processing
- Multi-line phone proficiency Microsoft Excel certified Filing and data archiving Bilingual Spanish/ English Quick books
- MS office Attention to details Reliability
- Effective Planning
- Disciplining Employees
- Process Forms
- Employee Onboarding
- HR Support
- Maintaining Employee Records
- Document Employee Information
- Sorting and Labeling
- Understanding of HR Policies
- Personnel Records Maintenance
- Organization and Planning
- Staff Recruitment and Hiring
- Resume Screening
- Maintaining Files
- HR Policies
- Team Player
- Office Administration
- Payroll Preparation
- Administrative Support
- Termination Procedures
- Payroll Administration
- Disciplinary Action
- Office Supplies and Inventory
Languages
Spanish
Native or Bilingual
Timeline
Human Resources /Administrative Assistant
La Boucherie
02.2023 - Current
ADMINISTRATIVE ASSISTANT
R&A ROAD BORING LLC
11.2015 - 11.2018
RECEPTIONIST COLBERT
BALL TAX SERVICE
12.2012 - 05.2013
RECEPTIONIST PROFESSIONAL INCOME TAX OFFICE
12.2007 - 10.2010
High School Diploma -
Macarthur High School
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