Hardworking and reliable employee with customer service and warehouse experience. Efficient at working in a fast paced environment, ship items and inspect quality. Great team player, can also work alone with superior work ethic.
Overview
18
18
years of professional experience
Work History
Package Sorter
Kohls Distribution Center
San Bernardino, CA
11.2024 - 12.2024
Inspected packages for signs of damage or tampering.
Collaborated with other team members while working towards common goals and objectives.
Scanned barcode on collate invoice to ensure accuracy of order.
Utilized hand-held scanning device to track package movements.
Placed discrepancies in corresponding bin for further processing by problem solver.
Utilized factors such as package shape and amount to sort into correct bins for further processing.
Maintained a clean and safe work environment at all times.
Packer Associate
Pacific Linens
Riverside, CA
07.2024 - 11.2024
Monitored stock levels regularly and requested new supplies when necessary.
Packaged items manually by placing in boxes and surrounding with protective materials.
Identified incorrect or damaged items received from suppliers and reported them accordingly, before packaging,
Cleaned containers, supplies or work areas using cleaning solutions
Marked and labeled containers, boxes or products using marking tools.
Transported finished goods from production area to loading dock for shipment.
Responded quickly to any changes in production schedules or requests from supervisors.
Assembled boxes and other packaging materials for product shipment.
Ensured that all products were properly packaged before being shipped out of the facility.
Weigh and counted products accurately for packaging.
Maintained clean and organized work area to ensure safety and productivity.
Food Production Worker
Country Archer Jerky
San Bernardino, CA
05.2024 - 07.2024
Set up production lines with appropriate tools and equipment.
Used company-approved chemicals and cleaning products to properly sanitize machines and prevent illness.
Received and inspected incoming food products for quality assurance.
Maintained optimal personal and team protections by following safety protocols and procedures when operating equipment.
Stored raw materials properly to prevent spoilage or contamination.
Restocked packaging materials as needed throughout shift.
Collaborated with team members to meet daily production goals efficiently.
Complied with all company policies regarding safety and sanitation regulations.
Weighed out portions beef jerky for each batch.
Material Handler
Pitney Bowes
Bloomington, CA
10.2023 - 05.2024
Received and distributed incoming materials to designated containers or boxes.
Inspected materials for any damages or upon receipt.
Used scanners to track packages, information or receipt.
Labeled and wrote identifying information on containers and/or boxes.
Operated manual pallet jack in a safe manner to move full, large containers or boxes within the facility to designated shipping area.
Supported other warehouse personnel in completing tasks efficiently.
Managed work area cleanliness by following company guidelines for organization.
Adhered strictly to company policies concerning the use of protective gear while on duty.
Merchandise Processor
Best Buy Inc
Ontario, CA
12.2018 - 09.2022
Offloaded parts ordered by Geek Squad technicians or management.
Opened, inspected and pulled invoice from each part.
Received, input tracking number and invoice information for each part in STAR system.
Delivered parts to appropriate departments.
Handled issues with damaged or wrong parts received, with third part vendors or UPS.
Shipped appliance product according to designated location.
Cleaned, inspected and properly wrapped appliances to be shipped.
Loaded all shipped appliances and small parts products onto various designated trucks.
Kept a clean and organized area of work at all times.
Human Resources Representative
S.P. Carpet Pros. Inc.
Orange County
01.2011 - 12.2015
Handled and processed confidential employee information and managed paperwork needed to onboard new employees.
Assisted Payroll manager with organizing all documentation needed to process payroll successfully on a weekly basis.
Established and maintained trusted relationships around organization to optimize business and employee experience.
Safeguarded human resource information, maintaining employee confidence.
Accurately entered new employee information into Paychex HR systems.
Customer Service Representative
S.P. Carpet Pros. Inc.
Rancho Cucamonga, CA
06.2007 - 11.2011
Fielded customer complaints and concerns, fast-tracking for problem resolution.
Answered inbound calls and emails to facilitate customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Asked probing questions to determine service needs.
Made outgoing calls to ensure customer satisfaction and asked for rating of their flooring installation to input into C.P. system.
Education
High School Diploma -
San Bernardino Adult School
San Bernardino, CA
06.2005
High School Diploma -
Century High School
Santa Ana, CA
06.2003
Skills
Dependable and responsible
Friendly, Positive Attitude
Information Confidentiality
Filing and Recordkeeping
Work Prioritization
Cycle Counting
Operating Hand Jacks
Handheld Scanners
Maintaining Safety
Material Handling
Timeline
Package Sorter
Kohls Distribution Center
11.2024 - 12.2024
Packer Associate
Pacific Linens
07.2024 - 11.2024
Food Production Worker
Country Archer Jerky
05.2024 - 07.2024
Material Handler
Pitney Bowes
10.2023 - 05.2024
Merchandise Processor
Best Buy Inc
12.2018 - 09.2022
Human Resources Representative
S.P. Carpet Pros. Inc.
01.2011 - 12.2015
Customer Service Representative
S.P. Carpet Pros. Inc.
06.2007 - 11.2011
High School Diploma -
San Bernardino Adult School
High School Diploma -
Century High School
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