Daisy Schwartz
Middletown,OH
Summary
Dynamic and results-oriented professional with a proven track record at Walmart, excelling in advanced planning and relationship building. Leveraged GPS and route planning expertise to enhance delivery efficiency, significantly increasing repeat business through exceptional customer service. Skilled in troubleshooting and fostering team collaboration, consistently contributing to operational excellence and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Inhome Delivery Associate
Walmart
Middletown, OH
08.2020 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
- Collaborated with team members to meet tight deadlines during peak delivery periods.
- Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
- Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
- Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
- Increased repeat business by providing exceptional customer service during each interaction.
ClickList Associate
Kroger
Middletown, OH
01.2020 - 08.2020
- Maximized sales by suggesting additional items or substitutes based on customer preferences during order confirmation calls.
- Trained new ClickList associates, sharing best practices and promoting a positive team environment.
- Supported ongoing departmental growth by actively participating in strategy meetings focused on enhancing operational efficiency.
- Maintained up-to-date knowledge on products and their locations, expediting the picking process and completing orders promptly.
- Enhanced customer satisfaction by efficiently processing and organizing online orders.
- Assisted customers with inquiries and resolved issues promptly, providing exceptional customer service.
Education
High School Diploma -
Edgewood City Schools
Trenton, OH08.2020
Skills
Advanced planning
Order picking and processing
GPS and route planning
Package pickup and delivery
Excellent driving skills
Troubleshooting
Relationship building
Order fulfillment
Timeline
Inhome Delivery Associate
Walmart
08.2020 - Current
ClickList Associate
Kroger
01.2020 - 08.2020
High School Diploma -
Edgewood City Schools