Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additionalreferences
Careerobjective
Personal Information
References
Spanish
Timeline
Barista
Daisy Tapia

Daisy Tapia

Grand Prairie,TX

Summary

Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion. Licensed Esthetician and Skin Care Consultant with more than [Number] hours of professional training. Organized Esthetician proficient in computer spa programs, product sales, and customer appointment set-up. Friendly and reliable Certified Medical Esthetician with advanced training in microdermabrasion, chemical peels, waxing and facials. Desiring a role in a day or medical spa. Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events. Client-focused Medical Aesthetician with a distinguished understanding of skin health. Dedicated to correct diagnostics and accurate recordkeeping. Successful at [Software] use and designing specific and individualized regimens for patient care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Account Manager

Keystone
05.2024 - 07.2024
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.

Sales Associate

Julian Gold
11.2023 - 02.2024
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Driver

Chick Fil A
04.2022 - 02.2023
  • My role as a food delivery driver entails delivering orders promptly and safely, maintaining food quality, and providing excellent customer service
  • I navigate efficiently, handle transactions, and ensure the cleanliness and maintenance of my delivery vehicle
  • Reliability, customer focus, and attention to detail are essential for success in this position.

Secretary

Grit Energy Services
05.2020 - 08.2022
  • As a secretary, my responsibilities encompass administrative support such as managing calendars, scheduling meetings, and handling correspondence
  • I maintain accurate records, handle confidential information with discretion, and ensure the office is well-equipped with necessary supplies
  • Greeting visitors, assisting with event planning, and contributing to a positive office environment are also part of my role
  • Proficiency in office software and adaptability to changing situations are essential for success.

Receptionist

Lovington Wellness Center
11.2019 - 08.2020
  • My main duties involve warmly welcoming and assisting visitors, managing incoming calls, and maintaining schedules and appointments
  • I also oversee the reception area's organization and contribute to general administrative tasks
  • Effective communication, multitasking, and a friendly demeanor are key to fulfilling my role successfully.

Receptionist

Lithia Hyundai
10.2018 - 09.2019
  • As a receptionist, my main duties involve warmly welcoming and assisting visitors, managing incoming calls, and maintaining schedules and appointments
  • I also oversee the reception area's organization and contribute to general administrative tasks
  • Effective communication, multitasking, and a friendly demeanor are key to fulfilling my role successfully.

Sales Associate

Lithia Hyundai Of Odessa
08.2017 - 11.2018
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Collaborated with team members to achieve monthly sales targets.

Education

GED -

Texas College of Cosmetology
Abilene, TX
10.2022

High School Diploma -

Permian High School
Odessa, TX
05.2016

Skills

  • Time Management
  • Schedule Management
  • Customer Service
  • Heavy Lifting
  • Business Management
  • Safety Standards
  • Customer Rapport
  • Route Management
  • Safety Protocols
  • GPS and Route Planning
  • Valid Driver's License
  • Account Management

    Teamwork and Collaboration

    Client Relations

    Client Relationship Management

    Customer Satisfaction

    Relationship Building

    Skincare product knowledge

    Extractions and pore cleansing

    Customized skincare plans

    Sanitization

    Microdermabrasion expertise

    Sanitation maintenance

    Social Media Marketing

    Spa retail sales

    Scheduling

    Eyebrow shaping and tinting

    Esthetics

    Advanced facial techniques

    Strategic Planning

    Customer Relationships

    Goal-Oriented

    Sales Development

    Client Relationship Building

    High-frequency machine use

Accomplishments

  • Received award for expert chemical peel applications.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Esthetician License
  • Personal Training Certification

Additionalreferences

  • Family
  • Family / Boss
  • Ex Boss

Careerobjective

  • 04/2022, 02/2023, Driver, Chick Fil A, Lubbock, TX, my role as a food delivery driver entails delivering orders promptly and safely, maintaining food quality, and providing excellent customer service. I navigate efficiently, handle transactions, and ensure the cleanliness and maintenance of my delivery vehicle. Reliability, customer focus, and attention to detail are essential for success in this position.
  • 05/2020, 08/2022, Secretary, Grit Energy Services, Hobbs, NM, As a secretary, my responsibilities encompass administrative support such as managing calendars, scheduling meetings, and handling correspondence. I maintain accurate records, handle confidential information with discretion, and ensure the office is well-equipped with necessary supplies. Greeting visitors, assisting with event planning, and contributing to a positive office environment are also part of my role. Proficiency in office software and adaptability to changing situations are essential for success.
  • 11/2019, 08/2020, Receptionist, Lovington Wellness Center, Lovington, NM, My main duties involve warmly welcoming and assisting visitors, managing incoming calls, and maintaining schedules and appointments. I also oversee the reception area's organization and contribute to general administrative tasks. Effective communication, multitasking, and a friendly demeanor are key to fulfilling my role successfully.
  • 10/2018, 09/2019, Receptionist, Lithia Hyundai, Odessa, TX, As a receptionist, my main duties involve warmly welcoming and assisting visitors, managing incoming calls, and maintaining schedules and appointments. I also oversee the reception area's organization and contribute to general administrative tasks. Effective communication, multitasking, and a friendly demeanor are key to fulfilling my role successfully.

Personal Information

Date of Birth: 08/21/1998

References

  • Idaly Alba, Hospital Receptionist, (806) 782-1314, Daisyytapiaa@gmail.com
  • Gilberto Tapia, Boss, (432) 202-5120, Gtapia992@live.com
  • Mitch G, Manager, (812) 483-7519, Mitch@gmail.com

Spanish

I am fluent in Spanish!

Timeline

Account Manager

Keystone
05.2024 - 07.2024

Sales Associate

Julian Gold
11.2023 - 02.2024

Driver

Chick Fil A
04.2022 - 02.2023

Secretary

Grit Energy Services
05.2020 - 08.2022

Receptionist

Lovington Wellness Center
11.2019 - 08.2020

Receptionist

Lithia Hyundai
10.2018 - 09.2019

Sales Associate

Lithia Hyundai Of Odessa
08.2017 - 11.2018

GED -

Texas College of Cosmetology

High School Diploma -

Permian High School
Daisy Tapia