Daisy Timney
Longmeadow,MA
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that are needed. Also well-versed in restocking, organizing, and maintaining a pleasing display.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Your Creation Station
Middletown, DE
10.2021 - Current
- Helped customers locate products and checked store system for inventory
- Used consultative sales techniques to understand customer needs and recommend relevant products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with prompt and polite support in-person and via telephone.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer inquiries and suggestions courteously and professionally.
- Exhibited high energy and professionalism when dealing with clients and staff.
Pet Sitter
Independently Employed
Middletown, DE
01.2020 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Gave medication to pets following guidelines from owners.
- Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
- Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
- Fed, watered and cared for goats, sheep and chickens.
- Followed pet care instructions for dietary needs and medication regimens.
Volunteer
The Backyard Barn Foundation
Port Penn, DE
05.2020 - 07.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Managed feeding, rugging and general stable procedures, communicating issues or significant maintenance requirements to management when necessary.
- Prepared horses for specific competitions or tasks.
- Fit gear for horses and specific riders.
- Monitored animal health, attention and behavior during training sessions.
- Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
- Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
- Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
- Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
- Led horses from stables to fields and back to maintain control of animals.
Education
High School Diploma -
MOT Charter High School
Middletown, DE05.2023
Skills
- Client Relationship Management
- Answering Customer Questions
- Product Management and Pricing
- Verbal and Written Communication
- Available Nights, Weekends and some Holidays
- Order Supplies
- Google Drive
- Microsoft
- Product and Service Sales
- Purchase Packaging
Hobbies
I enjoy reading, crafting, and spending time in the outdoors.
Timeline
Sales Assistant
Your Creation Station
10.2021 - Current
Volunteer
The Backyard Barn Foundation
05.2020 - 07.2023
Pet Sitter
Independently Employed
01.2020 - Current
High School Diploma -
MOT Charter High School
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