Daisy Tudon
Garland
Summary
Dynamic professional with extensive experience in customer service and communication, developed through my time at the Dallas Independent School District. I have a proven track record of engaging parents effectively while maintaining organized records. Bilingual and adept at fostering positive relationships, I excel in enhancing student support and ensuring a welcoming environment for all stakeholders. Additionally, my background in sales and previous babysitting experience further enrich my ability to connect with diverse audiences and provide excellent support.I am entering my final year of the Associate's degree program in Early Childhood Education. Additionally, I plan to pursue further education in Marketing, to obtain an Associate's degree in that field as well.
Overview
3
3
years of professional experience
Work History
School Clerk
Dallas Independent School District, DISD
08.2023 - Current
- Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
- Kept in contact with parents and updated regarding child's progress and attendance.
- Processed incoming and outgoing mail and packages according to established procedures.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Input data into spreadsheets and databases.
- Facilitated a positive school climate by greeting students, staff, and visitors warmly, creating an atmosphere of support and acceptance.
- Maintained an organized inventory of office supplies to ensure availability for all staff members when needed.
- Boosted overall school organization by maintaining accurate student records, scheduling appointments, and managing correspondence.
- Cultivated strong relationships with parents and guardians through consistent communication regarding their child''s progress or concerns.
Daycare Assistant Teacher
Premier Learning Center
05.2023 - 08.2023
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Increased student engagement during storytime by using animated voices, gestures, and props to bring stories to life.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Taught children to organize toys, wash hands, and share by leading by example.
- Established positive relationships with students and families.
- Created safe and nurturing learning environment for preschoolers.
- Guided students to develop social, emotional and physical skills.
Sales Associate
Conns
08.2022 - 05.2023
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Associate of Science - Early Childhood Education
Eastfield College
Mesquite, TX05-2026
High School Diploma -
Harmony Science Academy
Dallas, TX05-2021
Skills
- Customer service
- Communication skills
- Parent engagement
- Professional telephone etiquette
- Parent-teacher communication
- Language proficiency
- Bilingual
Languages
Spanish
Native or Bilingual
English
Full Professional
Turkish
Limited Working
Timeline
School Clerk
Dallas Independent School District, DISD
08.2023 - Current
Daycare Assistant Teacher
Premier Learning Center
05.2023 - 08.2023
Sales Associate
Conns
08.2022 - 05.2023
Associate of Science - Early Childhood Education
Eastfield College
High School Diploma -
Harmony Science Academy
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