Daisy Tupuola
San Bernardino,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic Associate Partner, Human Resources eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Associate Partner, Human Resources and training in fast rapid growing company to provide the best customer service and ready to help the team achieve company goals amongst the employees and my peers. Highley Motivated to learn, grow and excel in Associate Partner, Human Resources.
Overview
1
1
year of professional experience
Work History
Security Guard
Allied Universal Security Services
Ontario, CA
07.2021 - 05.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Permitted entry with escort for approved persons into secure locations.
- Completed full building and grounds patrols every (05:00-13:00) to spot and investigate concerns.
- Monitored employee activities, confirming compliance with security regulations.
- Oversaw entry and exit of up to (200-400) employees and visitors daily.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Reported irregularities such as fire and safety hazards to maintenance.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Interacted assertively but non-confrontationally with personnel and general public.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Identified violators and escorted departing personnel to guard against theft of property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Education
High School Diploma -
University of Nevada - Las Vegas
Las Vegas, NV08.2024
Skills
- Intruder Response and Removal
- Microsoft Office
- Pattern Recognition
- Microsoft Excel
- Attentive and Observant
- Team Player
- Crisis Management Plans
- Employee and Visitor Screening
- Detailed Activity Logs
- Microsoft SharePoint
- Intrusion Detection
- Customer Satisfaction
- Community Events
- Active Listening
- Critical Thinking
- Flexibility Techniques
- Writing
Languages
Samoan
Native or Bilingual
Tonga
Limited Working
Fiji
Limited Working
Timeline
Security Guard
Allied Universal Security Services
07.2021 - 05.2022
High School Diploma -
University of Nevada - Las Vegas