Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Hi, I’m

Daisy Urias

Administrative assistant
San Bernardino,CA
Daisy Urias

Summary

Organized Operations Lead with more than 3 years of experience guiding crucial systems and workforce effectiveness measures. Detailed approach to planning and maintaining operations, recommending change and overseeing day-to-day employee coordination and communication. Resourceful knowledge of intricate government and company mandates to maintain work environment safety and efficiency. Choreographs all aspects of operations planning, launch assessment and management for optimal cost balance and CRM.

Overview

10
years of professional experience

Work History

GXO Logistics

Operations Lead
06.2021 - Current

Job overview

  • Enhanced team productivity by providing ongoing training and development opportunities.
  • Managed a team with 50+ associates daily and allocated staff and material resources to meet production goals.
  • Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
  • Fostered a positive work environment by promoting open communication, teamwork, and employee engagement .
  • Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
  • Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.

UPS

Administrative Assistant II
01.2017 - 06.2021

Job overview

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling 12 monthly meetings, coordinating travel arrangements, and preparing crucial documents.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Inland Empire Medical Group Inc.

Medical Assistant
04.2014 - 11.2015

Job overview

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Performed 4-6 phlebotomy tasks daily and efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Education

UEI College
Riverside, CA

Medical Assistant Certificate
2015

Arroyo Valley High School
San Bernardino, CA

High School Diploma
2013

Skills

  • Operational Efficiency
  • Motivational attitude
  • Scheduling Coordination
  • Workforce Management
  • Decision-Making
  • Adaptability and Flexibility
  • Task Prioritization
  • Time management abilities
  • Safety Management
  • Attention to Detail

Languages

Spanish
Native or Bilingual

Certification

  • CPR/AED Certification
  • CA Driver's License
  • Six Sigma Certification
  • Basic Life Support Certification (BLS)
  • First Aid Certification
  • Medical Assistant (MA)

Timeline

Operations Lead

GXO Logistics
06.2021 - Current

Administrative Assistant II

UPS
01.2017 - 06.2021

Medical Assistant

Inland Empire Medical Group Inc.
04.2014 - 11.2015

UEI College

Medical Assistant Certificate

Arroyo Valley High School

High School Diploma
Daisy UriasAdministrative assistant