Daisy Veloz
Paramount,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Adept at collaborating with team members to carry out multiple tasks and operate effectively in a direct patient contact environment. Enjoy helping the public and enthusiastic about learning, looking forward to this opportunity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PBX Operator
USC Verdugo Hills Hospital
03.2022 - Current
- Answering, screening, and forwarding calls in a professional and courteous manner
- Over paging codes such as code blue, code rapid etc
- Relaying written or verbal messages in a timely and accurate manner
- Scheduling routine maintenance and facilitating urgent repairs of PBX equipment
- Keeping records of calls placed and charges incurred and assisting with other administrative duties, including copying, scanning, faxing, and emailing
- Enhanced communication between departments by promptly, transferring calls and providing accurate information
Dispatch/transportation
Huntington Memorial Hospital
02.2020 - 04.2021
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Answer phones, dispatches personnel & emergency calls and nonemergency calls
- Takes requests for other support services departments including transport, environmental services and linen services and nurses' & Doctor's requests
- Collaborated with team members in maintaining accurate schedules for pick-up and drop-off times, improving overall punctuality
- Transport medical equipment supplies and laboratory specimens to designated areas
- Following all protocols and procedures to ensure safe delivery of patients, their possessions, supplies and laboratory specimens
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Paramount High School
Paramount, CAAssociate of Science - Respiratory Therapy
Los Angeles Valley College
Van Nuys, CA06.2026
Skills
- Attention to Detail
- Teamwork and Collaboration
- Problem-Solving
- Operating switchboards
- Excellent Communication
- Critical Thinking
- Interpersonal skills
Certification
- Certified EKG Technician
- BLS Provider certification
- EKG & Pharmacology Certificate
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
PBX Operator
USC Verdugo Hills Hospital
03.2022 - Current
Dispatch/transportation
Huntington Memorial Hospital
02.2020 - 04.2021
High School Diploma -
Paramount High School
Associate of Science - Respiratory Therapy
Los Angeles Valley College