Daisy Villegas
Chestnut Ridge,New York
Summary
Service-driven General management professional with over 30 + years progressive experience in Brand Management, Order Coordination & Procurement, Vendor Relationship Management, Collaboration with Sales Team and Data & Margin Analysis.
Overview
35
35
years of professional experience
Work History
Sales Associate
Eastern Funding
09.2021 - Current
- Gathered and coordinated sales materials necessary to complete transactions
- Monitored business results to support sales, driving initiatives
- Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing
- Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times
- Created and completed loan submission packages
- Maintained complete confidentiality of submitted information according to release guidelines
- Filed completed packages quickly and efficiently
- Structured loan packages by properly analyzing credit reports, income and asset documents.
- Processed approximately 10 transactions per day
General Manager
Lanman & Kemp Barclay
01.1999 - 11.2019
- Managed staff of 10, including scheduling and overseeing day-to-day operations
- Streamlined operational efficiencies by coordinating staff development and succession planning
- Completed monthly inventory, identifying over/under stocking to improve ordering for next quarter
- Hired and trained new employees on customer service standards and operations
- Ensured warehouse facility is compliant with OSHA and all federal, state and local requirements
- Facilitated business initiative rollouts, marketing strategy development and procurement of goods from vendors
- Implemented effective customer service procedures such as emails and call blitzes to encourage sales and positive feedback
- Participated in several high-profile settings to increase market share such as NYC parades, trade shows
- Developed, edited and circulated The Bristol Almanac throughout South America and the Caribbean
- Surpassed production numbers year over year by 18%
- Consistently increased sales by 10% (2002), 18% (2008), 22% (2011), 35% by (2015)
- Created and launched first ever website
- Coordinated web and social media outlets to generate more online presence resulting in a higher rate of sales
- Analyzed account receivable and negotiated payment terms for past due accounts which resulted in the collection of several accounts
- Conducted sales calls to potential domestic and international accounts to increase sales.
Domestic Sales Coordinator
Lanman and Kemp
01.1990 - 12.1999
- Maintained existing accounts and opened new accounts
- Participated in execution of sales strategies
- Prepared clear sales analysis, as well as sales reports, sales-order status, sales agreements, in-time proposals and presentations
- Met with customers on and off company premises for discussions
- Made efficient purchases resale supplies
- Contributed insights to marketing activities, promotes and monitored responses.
Education
Marketing
Bergen Community College
1996
Skills
- Analytical Skills
- Communication & Relationship Management
- Organizational Skills
- Problem Solving
- Tech - Savvy
- Supervision and Training
- Hiring and Onboarding
- Staff Development
- Goal Setting
- Budget Control
- Performance Improvements
- Business Leadership
- Sales Tracking
- Quality Assurance
Accomplishments
- Leadership - Served as key contributing member to Leadership team.
- Negotiated with vendors, saving company $30k annually.
- Consistently maintained high customer satisfaction ratings.
- Developed relationships with 30 new clients and typically exceeded sales goals by 40%.
- Created highly effective new program that significantly impacted efficiency and improved operations.
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Eastern Funding
09.2021 - Current
General Manager
Lanman & Kemp Barclay
01.1999 - 11.2019
Domestic Sales Coordinator
Lanman and Kemp
01.1990 - 12.1999
Marketing
Bergen Community College
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