Daisy V. Sistrunk
Toms River,New Jersey
Summary
Experienced Confidential Executive Assistant bringing comprehensive background in administrative support. Specialized skills include document preparation, managing confidential information, and executive assistance. Demonstrated ability to maintain high levels of professionalism and discretion. Strong impact in previous roles through efficient organization and attention to detail.
Overview
31
31
years of professional experience
Work History
Executive Assistance
AT&T Long Lines
New York City, NY
05.1990 - 03.2001
- Collaborated with District Manager to oversee sales operations.
- Provided administrative assistance to the manager by managing calendars, scheduling appointments, organizing events, arranging meetings with executives/external vendors and assisting with special projects.
- Coordinated travel arrangements for the district manager and attending conferences or conventions.
- Provided customer service assistance over phone or email when necessary.
- Greeted customers upon arrival and provided assistance in locating the sales team and services.
Reports Clerk
AT&T Long Lines
New York City, NY
05.1982 - 04.1990
- Collaborated with multiple brokerage firms such as Salmon Bros, Goldman Sachs, and Merrill Lynch’s in the operations department.
- Monitored and coordinated installation timelines for company systems.
- Handled payroll, office supplies procurement, maintained benefit forms efficiently, and provided relief for the receptionist as required.
- Prepared monthly and quarterly operational reports for review by the management team.
Records Clerk
AT&T Long Lines
New York City, NY
05.1981 - 05.1982
- Consolidated data from multiple applications into a centralized database.
- Provided administrative assistance in the office, such as filing paperwork, answering phones, scheduling appointments, and procuring office supplies.
- Managed potential employee applications while substituting receptionist duties at the employment center.
- Greeted job applicants during interview schedules with the recruitment team.
International Phone Operator
AT&T Long Lines
New York City, NY
05.1970 - 04.1981
- Managed daily functions within Operations Department.
- Facilitated cross-border communication with European destinations like France, England, Spain and additional destinations.
- Provided excellent customer service by responding promptly to inquiries, complaints, and requests for assistance.
Education
Bachelor of Arts - Liberal Arts and Applied Science
City College of New York
New York, NY06-1999
Associate of Applied Science - Office Technology
Borought Of Manhattan Community College
Brooklyn, NY06-1995
Skills
- I have over thirty years of Customer Service Experience from:
- Interacting with brokerage houses (Salmon Bros, Goldman Sachs, Merrill Lynch, Kidder Peabody), a receptionist, records clerk, reports clerk, and a phone operator while employed at AT&T
Accomplishments
- Graduated Magna Cum Laude from City College under CUNY (City University of New York) in May 1999
- Received the AT&T New York Service Management Award for Excellence in March 1990
Timeline
Executive Assistance
AT&T Long Lines
05.1990 - 03.2001
Reports Clerk
AT&T Long Lines
05.1982 - 04.1990
Records Clerk
AT&T Long Lines
05.1981 - 05.1982
International Phone Operator
AT&T Long Lines
05.1970 - 04.1981
Bachelor of Arts - Liberal Arts and Applied Science
City College of New York
Associate of Applied Science - Office Technology
Borought Of Manhattan Community College
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