Daisy Williams
Summary
Professional service worker with strong background in hospitality, well-prepared for roles in fast-paced environments. Known for reliability and ability to adapt to changing demands while ensuring high standards of cleanliness and customer satisfaction. Adept in team collaboration, contributing to cohesive and effective work environment.
Overview
9
9
years of professional experience
Work History
Dining Operations Associate
Kennesaw State University
08.2016 - Current
- Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Addressed and resolved spills in dining areas and provided polite guidance around hazards.
- Demonstrated strong multitasking abilities by managing multiple tables simultaneously while maintaining friendly demeanor.
Deli Associate
Publix
05.2017 - 03.2018
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Deli Associate
Kroger
01.2016 - 08.2016
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Prepared salads, soups and sandwiches for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
High School Diploma -
Colonel Hill Central High School
06.1990
Skills
- Customer service
- Verbal and written communication
- Interpersonal and written communication
- Team support
- Safety procedures
- Operational efficiency
- Workload prioritization
- Safety policies
- Equipment operation
- Adaptability and flexibility
Skills
Advanced, Advanced, Advanced, Advanced, Advanced, Expert
Awards
- Home Health Aide Diploma, Advanced
- American Heart Association/ Heart Saver CPR Certificate, Advanced
- OSHA Course Certificate
- Self Medication Certificate
- Employee of the Month, 09/01/16
- Good Customer Service Award, 10/01/16
Timeline
Deli Associate
Publix
05.2017 - 03.2018
Dining Operations Associate
Kennesaw State University
08.2016 - Current
Deli Associate
Kroger
01.2016 - 08.2016
High School Diploma -
Colonel Hill Central High School
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