Daisy Willis
Denver,CO
Summary
ASCP board certified Medical Laboratory Scientist offering one year of experience in the core laboratory department at University of Colorado Hospital, and an additional four years in direct patient at Shannon Medical Center in San Angelo, TX. Proven team member with efficient workflow and work ethic. Experienced in performing complex laboratory testing and analyzing results for patient diagnosis and care plan improvement. Possess skills in problem-solving, critical thinking, and communication. Committed to maintaining quality control and safety regulations to ensure staff and patient safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Laboratory Scientist
University of Colorado Hospital
Aurora, CO
06.2025 - Current
- Evaluate and result inpatient and outpatient laboratory results generated automatically or manually.
- Make analytical decisions about patient results and determine if they are accurate by using resources and information in the patient's chart.
- Maintain an organized and productive workflow to ensure specimen turnaround times are met and that results are released to the care team in a timely manner.
- Troubleshoot instrumentation when given an error, or if patient results seem erroneous.
- Perform maintenance and calibrations on clinical laboratory instruments to ensure accurate patient results.
- Automated chemistry and hematology line maintenance, such as daily shutdown and start-up.
- Perform quality control and analyze quality control data by using Westgaard rules.
- Utilize and adhere to laboratory procedures approved by the medical director.
- Prepare reagents and solutions used in laboratory tests according to standard recipes.
- Communicate with the care team about critical results, lab redraws, or specimen issues.
- Utilize and navigate multiple software and middleware to analyze patient data and safety.
- Perform pipette calibrations
- Off-bench duties such as cleaning dishware and restocking supplies.
- Oversaw instrument availability, supply inventory and restocking measures to maintain nonstop operations.
- Ensured compliance with all regulatory and safety standards in the laboratory environment.
- Perform CAP surveys and competencies conducted by laboratory leadership to ensure skill and safety standards are met.
- Earn ASCP education credentials to maintain certification.
- Perform testing on chemistry, hematology, urinalysis, and blood gas specimens.
- Perform specimen workups if additional testing is required by laboratory procedure.
- Perform manual differentials on blood smears using a microscope.
- Perform automated and manual cell counts on body fluids such as cerebrospinal fluid, synovial, ascites, pleural, peritoneal, and pericardial fluids.
- Conducted drug testing and toxicology analysis to support clinical and legal requirements.
- Assisted laboratory leadership in instrument validations.
Phlebotomist
Shannon Medical Center
San Angelo, TX
06.2021 - 05.2023
- Obtain a variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Collect blood samples from approximately 40 individuals per day, maintaining consistent patient flow.
- Utilize calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Counsel patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Label blood vials with critical information like time of collection, date and patient name. Double-checking information for accuracy.
- Coordinate workflow based on stat, schedule, routine, or outpatient needs.
- Retime, cancel, and update lab orders and specimens based on duplication and protocol.
- Communicate with nurses and physicians about lab orders.
- Communicate with other phlebotomists about lab orders and the conditions/whereabouts of certain patients.
- Dressed in appropriate personal protective equipment based on patient isolation to maintain infection control.
- Disposed of used needles in sharps containers to avoid accidental needlesticks.
- Operate laboratory machinery such as centrifuges, tracks, and incubators for the resulting process.
- Prepare and package specimens for courier transport.
- Properly store and transport specimens to prevent loss and delays.
- Sanitize work area after every patient to prevent contamination and spread of disease.
- In-lab duties such as answer phones, scan and receive inpatient and outpatient specimens from tube station or by courier.
- Restock equipment as needed.
Nursing Assistant
Shannon Medical Center
San Angelo, TX
07.2019 - 06.2021
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Worked with approximately 7 patients per shift depending on staffing and unit census.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Provided assistance to nurses on dressing changes, catheter insertion/removal, starting/removing IVs, unhooking NG tubes.
- Collected and documented vital signs to track current patient conditions. Checked blood pressures both manually and automatically by equipment
- Assisted nurses in checking blood glucose approximately twice per shift.
- Monitored oxygen levels and provided nasal cannulas when needed.
- Applied and handled telemetry to monitor patient heart rates and oxygen levels.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Implemented fall prevention techniques as specified in plan of care.
- Performed one-on-one sitting with patients in need of extra supervision due to suicidal and safety precautions.
- Transportation of patients upon discharge, to the operating room, and to radiology.
- Answered phones and calls by Vocera from nurses and other nursing assistants.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Documented patient input and output as well as activity and distances walked.
- Collected urine and stool specimens and packaged for laboratory transport to complete diagnostic tests.
- Wore appropriate personal protective equipment based on isolation orders to maintain infection control.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Performed light cleaning duties by emptying wastebaskets and dirty linen hampers, and sanitizing surfaces.
Sales Associate
Dillards Department Store
San Angelo, TX
02.2018 - 03.2019
- Helped customers find specific products, answered questions and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained daily and monthly sales goals.
- Operated cash registers and collected payments from customers.
- Kept the department clean, organized, and recovered.
- Cleaned fitting rooms.
- Answered phones and made announcements over the intercom.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstocked items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Marked down items on sale and made adjustments to their location in the department.
- Opened credit accounts.
- Trained new team members in cash register operation, stock procedures and customer services.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Education
Post-Graduate Certificate - Medical Laboratory Science
Colorado Center For Medical Laboratory Science
Aurora, CO05-2024
Bachelor of Science - Biology
Angelo State University
San Angelo, TX05-2023
High School Diploma -
Jim Ned High School
Tuscola, TX05.2016
Skills
- Quality control
- Technical troubleshooting
- Instrument calibration
- Specimen handling
- Hematology and Chemistry testing
- Data analysis
- Phlebotomy
- Biohazard Waste Disposal
- Decision Making
- Electronic Medical Record Software
- Teamwork and collaboration
- Organizational skills
- Safety regulations
- SOP implementation
Certification
- American Society for Clinical Pathology
- ASCP certification ID number 25906903
Timeline
Medical Laboratory Scientist
University of Colorado Hospital
06.2025 - Current
Phlebotomist
Shannon Medical Center
06.2021 - 05.2023
Nursing Assistant
Shannon Medical Center
07.2019 - 06.2021
Sales Associate
Dillards Department Store
02.2018 - 03.2019
Bachelor of Science - Biology
Angelo State University
High School Diploma -
Jim Ned High School
Post-Graduate Certificate - Medical Laboratory Science
Colorado Center For Medical Laboratory Science
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