Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Daisy Zepeda

Bakersfield,CA

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Effective communication and organization skills. Ability to accurately establish priorities and adapt quickly to changing needs. Ability to work as a team member and follow directions. Proficient in word processing, e-mailing, excel spreadsheets and Internet navigation. Reliable and highly motivated to help others.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Realtor

Agentcor Realty
02.2022 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Negotiated, facilitated, and managed real estate transactions.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Prepared and presented contracts and other legal documents to clients.

Receptionist

Accelerated Urgent Care
05.2019 - 08.2022
  • Responded to requests for information from the general public and employees, researched and resolved discrepancies customers and sales.
  • Performed various clerical duties, utilizing office equipment, customer service, made copies.
  • Prepared documents, reports for the business, received a variety of correspondence, records, and information to appropriate personnel and the general public.
  • Received money from customers and prepared receipts to appropriate customers, prepared daily bank deposits.
  • Processed a variety of forms and paperwork, using established procedures.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Tracked important information in Excel spreadsheets and ran reports.
  • Managed primary care for a high volume of patients solely, and organized, maintained and updated information in computer databases.
  • Filed documents and maintained departmental records. Monitored and maintained clinic inventory and supply levels.

Receptionist

Jose Zepeda- Farmers Insurance Agency
01.2019 - 01.2021
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Compiled information from files and research to satisfy information requests.

Education

No Degree - Nursing

California State University - Bakersfield
Bakersfield, CA

High School Diploma -

Ridgeview High School
Bakersfield, CA
05.2014

Skills

  • Pricing Negotiation
  • Sales Negotiation
  • Marketing Management
  • Clerical Support
  • Bookkeeping
  • Administrative Support
  • Time Management
  • Documentation and Reporting
  • Verbal and Written Communication
  • Business Development

Certification

  • Real Estate License - December, 2021
  • Typing Certificate - MAOF - 53 WPM

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Realtor

Agentcor Realty
02.2022 - Current

Receptionist

Accelerated Urgent Care
05.2019 - 08.2022

Receptionist

Jose Zepeda- Farmers Insurance Agency
01.2019 - 01.2021

No Degree - Nursing

California State University - Bakersfield

High School Diploma -

Ridgeview High School

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Daisy Zepeda