Summary
Overview
Work History
Education
Skills
Certification
Languages
REFERENCES
Timeline
Generic

Daisy Dolores Rivas

San Jose,CA

Summary

Dedicated individual with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

MEP, HVAC, ELEC, LIGHTING, PLUMB COORDINATOR

LBRE Stanford University
04.2023 - Current
  • Assign Preventive Maintenance, Quick Response and Reactive Work Orders
  • Review transmittal daily for follow ups - create work orders, respond to status inquiries with the guidance and support of planners
  • Follow up process - checking for completion of QR work orders and creating FWO as needed
  • HVAC - PM Assigning (After Josh creates list) / Flagging Duplicates & Bench Monitoring
  • Take notes in District Check Ins
  • Safety training invites (after planners have provided schedules in appropriate Google sheet)
  • Weekly On-call tech update in OPS manual
  • Create FWO work orders from techs/planners as needed
  • End of month Gen Crew bench clean up
  • Monthly Gen PM & Inverter PM assignments per the monthly Google sheet
  • Assigning the lighting PMs for scheduled for the techs
  • Creating exit light work orders and assigning them to techs after they're reviewed by planner
  • Send calendar invites for scheduled Plumbing shutdowns
  • Complete the weekly work order completion report 211 report
  • Monitoring the draft and awaiting WO benches
  • Backflow Testing PM assigning- incorta filters
  • Enhanced building performance by troubleshooting and resolving complex MEP issues on-site during construction phases.
  • Improved MEP project efficiency by coordinating and overseeing the work of multiple engineering disciplines, including mechanical, electrical, and plumbing systems.
  • Developed comprehensive MEP specifications to guide construction teams in meeting project requirements accurately and consistently.
  • Streamlined MEP coordination processes for timely completion of projects by implementing efficient scheduling techniques and monitoring progress regularly.
  • Facilitated clear communication between clients, architects, engineers, contractors, and other stakeholders to ensure smooth project execution.

ARTIST MANAGMENT & PERSONAL ASSISTANT

RL Music Ent, Los Alegres del Barranco & La Famosa Gilbertona
09.2021 - Current
  • Remote
  • Run personal errands for musicians and manager
  • Help manage events from start to end
  • Ticket/Event Audit Keep count of ticket entries and make sure guests are paying entrance to venue
  • Event Logistics
  • Travel Arrangements Arrange travel arrangements: car rental, flights, hotels, etc
  • Event Scheduling
  • Confidentiality
  • Process contracts for events
  • Organized immigration package for visa renewal with support of immigration lawyer

Q/I HELP DESK/ HOUSING CENTER SUPPORT

Stanford University/ Vertisytem
09.2022 - 04.2023
  • Provide students with COVID-19 protocols
  • Provide students meal delivery services while isolating in place
  • Answer rollover calls for housing desks
  • Help students with lockouts and provide guidance regarding any housing complains
  • Helping student housing with relocation
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.

EXECUTIVE ASSISTANT, 3 DAY CONVENTION

CrunchyRoll Expo
08.2022 - 08.2022
  • Assisted production team errands
  • Helped manage meet and greets for Smol Ame

P.R IINTERN/PUBLICIST

Iris Corral Consulting, BOCI Music, Consorcio Music Group
04.2021 - 07.2022
  • Organized client media tours with local media in the area
  • Worked with Spanish based media
  • Created pitches for newsworthy media coverage
  • Created schedule for client and media interviews
  • Wrote press releases for clients and their needs
  • Strategic Messaging
  • Budget Management
  • Social Media Friendly
  • Created Campaigns
  • Crisis Communications
  • Created media recaps with media clippings
  • Formatted and sent press releases through Mailchimp.

RECEPTIONIST

Stevens Creek Chrysler
03.2018 - 10.2020
  • Accuracy and Attention to Detail
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Received payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Handle vehicle purchase customer requests (leather,sunroofs,etc)

MANAGER

Heaven and Hannah
08.2017 - 03.2018
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Implemented loss prevention strategies to minimize store shrinkage.

Education

B.S - Public Relations

San Jose State University
San Jose, CA
2022

High School Diploma -

William C. Overfelt High School
San Jose, CA
06.2017

Skills

  • Google Analytics Individual Qualification
  • SEO Foundations
  • Social Media Certified
  • Extensive experience in all aspects of music management, publicity and music industry process
  • Multi-tasked oriented and strong customer service skills Highly adaptable to stressful environments and situations
  • Highly organized and detail oriented Good analytical, written, and oral communication skills
  • Ability to interact well with others in a team setting
  • Knowledgeable in basic PC skills as well as
  • Microsoft Office (Word, Outlook, Excel) Google (Google Slides, Docs, Spreadsheet, etc), and Internet literate
  • Administrative Support
  • Scheduling
  • Executive Support
  • Professional and Mature
  • Adaptability

Certification

● CA State Seal of a Biliteracy (Spanish/English).

● Google Analytics Individual Qualification

● SEO Foundations

● Social Media Certified

Languages

Spanish
Native or Bilingual

REFERENCES


Sonia-Melitta Montoya, MA

Former Academic Advisor, San José State University

+1(408) 910-2865 cell

smdmontoya@gmail.com

Juaquin Caro

Talent Manager

+1(626)755-0147

Kristina Guerra

MEP Planner Scheduler 

+1(510)461-9528

Charles Keegan 

Associate Director, Housing Administrative Services and Technology Resource Mgmt
Undergrad Housing Front Desks

+1(650)387-9876

Monica Martinez

Neighborhood Housing Service Center Supervisor
Undergrad Housing Front Desks

+1(650)906-1956

Timeline

MEP, HVAC, ELEC, LIGHTING, PLUMB COORDINATOR

LBRE Stanford University
04.2023 - Current

Q/I HELP DESK/ HOUSING CENTER SUPPORT

Stanford University/ Vertisytem
09.2022 - 04.2023

EXECUTIVE ASSISTANT, 3 DAY CONVENTION

CrunchyRoll Expo
08.2022 - 08.2022

ARTIST MANAGMENT & PERSONAL ASSISTANT

RL Music Ent, Los Alegres del Barranco & La Famosa Gilbertona
09.2021 - Current

P.R IINTERN/PUBLICIST

Iris Corral Consulting, BOCI Music, Consorcio Music Group
04.2021 - 07.2022

RECEPTIONIST

Stevens Creek Chrysler
03.2018 - 10.2020

MANAGER

Heaven and Hannah
08.2017 - 03.2018

B.S - Public Relations

San Jose State University

High School Diploma -

William C. Overfelt High School

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Daisy Dolores Rivas