Daisy Jasmine Reyes
Los Angeles,CA
Summary
Hello my name is Daisy Jasmine Reyes and I chose to be apart of the Healthcare community because knowing even just one life has breathed easier because of me, is to have succeeded. Alongside with a proven track record at ADNAB Research and previous positions held, I am confident in delivering quality patient care and care management. Leveraged with organizational skills and a healthcare background to enhance patient safety and streamline care planning processes. Expert in HIPAA guidelines and any electronic medical record software, ensuring high-quality patient care and documentation accuracy with every step of the way.
Overview
7
7
years of professional experience
Work History
Care Coordinator
ADNAB Research
12.2021 - Current
- Managed patient triage effectively and escalated urgent cases to provider on call.
- Used company software and databases to maintain records of services performed and patient conditions.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Assisted with patients onboarding vital program and activations by phone.
- Assisted with any incoming tech support calls, troubleshooting any issue with vital signs equipment or cellular device provided by company.
- Communicating effectively in a interdisciplinary team and with Physicians on duty.
LVN Student Nurse
Pacifica Hospital of the Valley
02.2023 - 06.2024
- Assisted in maintaining a safe and clean environment for patients and staff by adhering to strict infection control protocols.
- Provided high-quality care to patients with diverse needs, including administering medications.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Administered medications by orally, Intramuscularly, and Subcutaneously.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
LVN Student Nurse
Imperial Care Center
02.2023 - 06.2024
- Assisted in maintaining a safe and clean environment for patients and staff by adhering to strict infection control protocols.
- Provided high-quality care to patients with diverse needs, including administering medications.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Administered medications by orally, Intramuscularly, and Subcutaneously.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Care Coordinator
Adventist Health
11.2020 - 12.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Warmly Greeted and assisted in appointment scheduling for each Physician.
- Managed incoming calls, addressing inquiries, and providing exceptional customer service.
- Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.
- Coordinated appointment reminders for patients via phone call.
- Performed various administrative tasks by filing, copying and faxing documents.
- Maintained a well-stocked reception area, creating a welcoming clean atmosphere for patients upon arrival.
Front Desk Medical Receptionist
Vargo Physical Therapy
12.2019 - 05.2020
- Managed multi-line phone system and pleasantly greeted patients.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
- Provided vital support during peak hours by efficiently handling walk-ins, check-ins, and appointment scheduling duties.
- Helped patients complete necessary medical forms and documentation.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Front Desk Medical Receptionist
Optum (Previously as Health Care Partners)
10.2018 - 11.2019
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
Caregiver / Certified Medication Technician
Ivy Park Assisted Living & Memory Care
03.2017 - 10.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted patients with self-administered medications.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored clients' overall health and well-being and noted significant changes.
- Administered daily medication as prescribed.
- Reordered medication to maintain adequate supply.
- Monitored patient responses to medication to report adverse reactions quickly.
- Assisted in a therapeutic environment by incorporating sensory stimulation activities tailored to individual needs.
Education
Licensed Vocational Nurse - Nursing
Concorde Career College
North Hollywood, CA08.2024
High School Diploma -
Opportunities For Learning
Chatsworth, CA05.2016
Skills
- Case Management
- Documentation
- Patient Education
- Organizational Skills
- Scheduling
- Nursing background
- Care Planning
- HIPAA Guidelines
- Patient Advocacy
- Patient Safety
- Electronic Medical Record Software
- Epic Systems
- Basic Life Support for Health Care Providers (BLS)
Timeline
LVN Student Nurse
Pacifica Hospital of the Valley
02.2023 - 06.2024
LVN Student Nurse
Imperial Care Center
02.2023 - 06.2024
Care Coordinator
ADNAB Research
12.2021 - Current
Care Coordinator
Adventist Health
11.2020 - 12.2021
Front Desk Medical Receptionist
Vargo Physical Therapy
12.2019 - 05.2020
Front Desk Medical Receptionist
Optum (Previously as Health Care Partners)
10.2018 - 11.2019
Caregiver / Certified Medication Technician
Ivy Park Assisted Living & Memory Care
03.2017 - 10.2018
Licensed Vocational Nurse - Nursing
Concorde Career College
High School Diploma -
Opportunities For Learning