Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Hi, I’m

Daisy Tarango

El Paso,TX

Summary

Detail-oriented and bilingual professional with a strong background in customer service, administrative support, and project coordination. Proven ability to streamline processes, resolve issues efficiently, and maintain high standards of service. Known for excellent communication, strong work ethic, and ability to manage competing priorities in fast-paced environments. Seeking to contribute value to a dynamic team through leadership, organization, and results-driven performance.

Overview

10
years of professional experience

Work History

Momentum Solar

Validation Specialist
08.2021 - Current

Job overview

  • Manage verification of contractual terms with customers at point of sale to ensure accuracy and compliance.
  • Conduct inbound and outbound calls to update clients on solar project timelines and resolve inquiries.
  • Support seamless communication between sales and installation departments, improving client satisfaction.
  • Documented entire validation process, noting changes or alterations completed.

Alamo Consumer Direct

Care Provider
07.2015 - 12.2022

Job overview

  • Delivered compassionate personal care to elderly clients, assisting with daily activities and health monitoring.
  • Maintained detailed health records and communicated regularly with healthcare professionals.
  • Developed strong rapport with patients, fostering trust and comfort.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.

University Medical Center

Patient Access Associate
01.2021 - 07.2021

Job overview

  • Scheduled and registered patients, ensuring accuracy in insurance and demographic information.
  • Improved clinic workflow through proactive coordination and clear communication with staff and patients.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.

Kokua Education

Substitute Teacher
02.2020 - 06.2021

Job overview

  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Uphold classroom routines to support student environments and maintain consistent schedules.
  • Supervised lunchroom and recess activities.

GC Services

Customer Service Representative
04.2019 - 06.2020

Job overview

  • Resolved customer inquiries efficiently and professionally, consistently meeting performance metrics.
  • Trained new hires on CRM systems and best practices.
  • Maintained a thorough understanding of products and services to deliver accurate support.
  • Responded proactively and positively to rapid change.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

University of Texas At El Paso
El Paso, TX

Bachelor from Multidisciplinary Studies
05-2018

University Overview

GPA: 3.49

El Paso Community College
El Paso, TX

Associate of Arts Degree
12-2014

University Overview

GPA: 3.5

Skills

  • Customer & Client Relations
  • Analytical Problem Solving
  • Effective Communication
  • Microsoft Office Suite
  • Organizational Efficiency
  • Scheduling & Prioritization
  • Bilingual: English & Spanish
  • Leadership & Training
  • Adaptability & Patience
  • Results-driven
  • Data integrity

LANGUAGES

English - Native/ Bilingual
Spanish - Native/ Bilingual

Timeline

Validation Specialist

Momentum Solar
08.2021 - Current

Patient Access Associate

University Medical Center
01.2021 - 07.2021

Substitute Teacher

Kokua Education
02.2020 - 06.2021

Customer Service Representative

GC Services
04.2019 - 06.2020

Care Provider

Alamo Consumer Direct
07.2015 - 12.2022

University of Texas At El Paso

Bachelor from Multidisciplinary Studies

El Paso Community College

Associate of Arts Degree