Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Technician
IMT Techs
01.2024 - Current
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Maintained compliance with regulatory standards and safety requirements.
Fabrication Shop
Southwestern Suppliers
12.2020 - 08.2023
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Unloaded materials and goods at designated locations for best project availability.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Lawn Mower
Self Owned
01.2018 - 06.2021
Mowed lawns of residential properties on weekly basis to maintain grass length.
Removed weeds, hazards, and debris from common pathways to improve usability.
Adjusted mower height and speed settings to accommodate different types of terrain.
Cashier
Culvers
03.2019 - 12.2020
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Interdisciplinary Social Sciences
USF
Tampa
05.2026
Associate of Arts - General Studies
Valencia College
Orlando, FL
05.2023
Skills
Attention to Detail
Customer Service
Works Well Under Pressure
Multitasking and Organization
Heavy Lifting
Customer Satisfaction
Cash Handling
Cleaning and sanitizing
Analytical Thinking
Affiliations
USF Pre-College Leaders & Scholars Program
Camp ANYTOWN Delegate
Abe Brown Ministries
Metropolitan Ministries
Timeline
Technician
IMT Techs
01.2024 - Current
Fabrication Shop
Southwestern Suppliers
12.2020 - 08.2023
Cashier
Culvers
03.2019 - 12.2020
Lawn Mower
Self Owned
01.2018 - 06.2021
Bachelor of Arts - Interdisciplinary Social Sciences