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Daivon Thomas
MI
Summary
Results-driven professional with experience in automotive manufacturing, customer service, administrative support, auditing, and data management. Recognized for strong attention to detail, reliability, and the ability to thrive in fast-paced, team-oriented environments while maintaining quality, safety, and productivity standards. Skilled in problem-solving, communication, Microsoft Office, document management, and process improvement, with a commitment to delivering exceptional service and operational excellence.
Overview
11
11
years of professional experience
Work History
Virtual Assistant
Little World Child Care Center
Roseville, Michigan
01.2023 - 07.2026
- Utilized Brightwheel and other digital systems to document communications, update records, and support daily operations.
- Coordinated and scheduled appointments, tours, and meetings while maintaining accurate calendars and customer information.
- Assisted customers with billing inquiries, account questions, payment information, and issue resolution while providing excellent service.
- Processed new student enrollments by collecting, reviewing, and entering required documentation with strong attention to detail.
- Resolved customer concerns professionally by identifying needs, providing solutions, and maintaining positive relationships.
- Managed multiple administrative tasks in a fast-paced environment while maintaining accuracy, organization, and efficiency.
- Managed high-volume customer inquiries and provided professional support to families through phone, email, and digital communication platforms.
- Maintained accurate student records, enrollment information, and confidential data while ensuring database accuracy and organization.
Production Operator/Team Leader Manager
Fiat Chrysler Automobiles
Warren, Michigan
03.2015 - 09.2019
- Led daily Trim Department production activities while maintaining safety, quality, and productivity standards.
- Operated power tools to assemble and secure engine components, muffler pipes, seatbelt posts, and other vehicle parts.
- Monitored production boards and followed work instructions to ensure accurate assembly and workflow.
- Supported team members through job rotations, training, and maintaining efficient production processes.
- Restocked parts, maintained equipment, and replaced tool batteries to prevent production delays.
- Maintained a clean, organized, and safe work environment while meeting production goals.
Education
High School Diploma -
Cousino High School
Roseville, MI06-2014
Skills
- Inventory Management & Warehouse Operations
- Data Entry & Record Accuracy
- Customer Service & Issue Resolution
- Production Assembly & Quality Control
- Computer Systems & Database Management
- Team Leadership & Workflow Coordination
- Order Processing & Documentation
- Attention to Detail & Safety Compliance
Timeline
Virtual Assistant
Little World Child Care Center
01.2023 - 07.2026
Production Operator/Team Leader Manager
Fiat Chrysler Automobiles
03.2015 - 09.2019
High School Diploma -
Cousino High School