Daivonya Reddick-Simmons
Animal Care
Raleigh,NC
Summary
Dynamic and dependable professional with a diverse background in customer service and animal care, notably at Simmerch Wireless and Dai'nimal Pet Sitting. Excelled in enhancing customer engagement and sales through strategic merchandising, while demonstrating compassion and proficiency in animal care, health and nutrition. Skilled in observational techniques and time management, successfully boosting service accuracy and efficiency.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Simmerch Wireless
Raleigh,NC/ Smithfield, NC
05.2018 - 12.2024
- Provided information about available products and services, membership details, and purchase advantages
- Opened new accounts and documented personal, demographic and payment information in the system
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Professional Chauffeur
Lyft/Uber
Raleigh, NC/Dayton, OH
03.2017 - 09.2022
- Take passenger from Point A to Point B and C
- Working with passengers who have disabilities
- Writing up passengers who do not follow protocol
- Suspending non cooperative passengers who tried to harm or disrespect
Amazon Prime Driver
Cavalier Logistics
Durham, NC
11.2018 - 07.2022
- Using scanning system to properly track each package delivered
- Delivered packages to a variety of addresses, including homes, businesses, and lockers
- Log successful and unsuccessful deliveries
- Promptly delivering packages in a timely manner
- Redelivered packages at a later time if customer is required, yet unavailable
Package Handler/Truck Loader
UPS Raleigh Hub
Raleigh, NC
11.2018 - 04.2022
- Inspected all pallets for deliveries to verify quality and accuracy of shipments
- Alerted supervisors and coworkers of hazards and other issues for quick resolution
- Accurately sorting packages based on zip codes, delivery addresses, or other designated criteria
- Carefully loading sorted packages onto delivery trucks according to designated routes
- Lifting and moving packages of varying sizes and weights while adhering to safety guidelines
- Inspecting packages for damage and reporting any issues
Pet Sitter/Boarding
Dai'nimal Pet sitting and Boarding Care
Greensboro, Raleigh, Cary, Apex NC/ Dayton, OH
03.2015 - 01.2020
- Entrusted with the care and security of animals in over 35 residential homes
- Maintained the security of yard gates and removed items that could be potentially hazardous
- Treated skin conditions with ointments and medications while following dietary needs
- Coordinated animal training to teach commands, and improve animal behaviors
- Performed all animal care duties including intake to gain necessary information concerning health, behaviors, injuries, allergies and other details to provide the best care
Delivery Driver/Cook
Cousin Vinny's Pizza
Dayton, OH
10.2017 - 06.2018
- Prep/Cook menu items
- Deliver/Return/Redeliver orders to customers
- Resolved customer problems or billing complaints by phone or in person
- Kept all countertops and appliances sanitized
Pet Counselor
Petland
Dayton, OH
09.2017 - 06.2018
- Answered customers questions about merchandise, prices, availability, and product use
- Schedule private meetings for interested pet owners
- Informed customers on the 'Adopt a Pet' Program and 'Financing' options
- Feed, maintained, groomed and cared for animals
- Maintain upkeep on animal appearance at all times, to ensure they look their best for potential adoption
Banquet Coordinator/Pub Line Cook
Holiday Inn
Raleigh, NC
06.2015 - 08.2017
- Adhered to safety requirements while ensuring that all company standards for cleanliness were met consistently
- Prepped/Prepared meals for the day
- Collaborate with catering, operations, and event staff to ensure that all aspects of the event are executed flawlessly
- Ensure that all decor is properly set up and broken down at each event
Sales Associate/Cashier/Stock
Bath and Body Works
Greensboro, NC/ Raleigh, NC
06.2013 - 05.2017
- Answered customers questions about products, prices, availability, and product use
- Recommended, selected, and helped locate or obtain merchandise based on customer needs, interest and desires
- Established or identified prices of goods, services, and tabulated bills using calculators, cash registers, or optical price scanners
Brand Model/Impact Team Member
Abercrombie and Fitch
Raleigh, NC/ Greensboro, NC
02.2011 - 11.2013
- Answered customers questions about merchandise and advised customers on merchandise selection
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
- Examined and inspected stock items for wear or defects, reporting any damage to supervisors
- Received and counted stock items, and recorded data manually or using computer
Education
Bachelor of Fine Arts - Dance Performance and Choreography
The University Of North Carolina At Greensboro
Greensboro05-2015
Skills
- Animal health
- Willingness to learn
- Compassion toward animals
- Observational skills
- Strong time management
- Reliable and dependable
- Animal handling
- Kennel management
- Managing equipment and animal living spaces
- Health monitoring
- Animal nutrition
- Cleaning protocols
- Animal care
- Animal enrichment
Languages
ASL
Limited
Affiliations
- Dog Walker
- Foster stray animals in community
- Line Dance Group
- Working on business venture
Accomplishments
- Magna Cum Laude
Timeline
Amazon Prime Driver
Cavalier Logistics
11.2018 - 07.2022
Package Handler/Truck Loader
UPS Raleigh Hub
11.2018 - 04.2022
Assistant Manager
Simmerch Wireless
05.2018 - 12.2024
Delivery Driver/Cook
Cousin Vinny's Pizza
10.2017 - 06.2018
Pet Counselor
Petland
09.2017 - 06.2018
Professional Chauffeur
Lyft/Uber
03.2017 - 09.2022
Banquet Coordinator/Pub Line Cook
Holiday Inn
06.2015 - 08.2017
Pet Sitter/Boarding
Dai'nimal Pet sitting and Boarding Care
03.2015 - 01.2020
Sales Associate/Cashier/Stock
Bath and Body Works
06.2013 - 05.2017
Brand Model/Impact Team Member
Abercrombie and Fitch
02.2011 - 11.2013
Bachelor of Fine Arts - Dance Performance and Choreography
The University Of North Carolina At Greensboro
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