PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline

DAIYHOUNA FRANKLIN

Brennan Industries
Cleveland,Ohio
6
years of professional experience

I am a goal driven individual with a solid foundation in warehouse operations and customer service. I am skilled at safely using pallet jacks and maintaining an organized workspace, leading to improved productivity. I acquire strong problem-solving abilities and effective communication skills. I also have consistently supported team objectives and customer satisfaction. I am ready to make a meaningful impact in a result-driven warehouse and or retail team.

Work History

Warehouse Order Picker

7 Months
Brennan Industries | 02.2026 - Current

* Accurately picked and packed orders according to customer specifications and shipping guidelines.

* Ability to operate RF scanners, voice picking systems, and WMS (warehouse management systems as requires.

* Ability to lift up to 50 lbs.

Warehouse Order Selector

11 Months
American Seaway Foods | 12.2024 - 11.2025
  • Ability to operate pallet jacks and forklifts safely.
  • Ability to select, hand wrap or machine wrap warehouse orders efficiently and accurately to meet warehouse targets.
  • Ability to use/read handheld vocal headsets and handheld scanners.
  • Ability to lift up to 50lbs through each shift.

Warehouse Order Selector

1 Year 1 Month
Amazon ATL7 | 11.2023 - 12.2024
  • Ride on pallet jacks while efficiently and safely picking orders.

Personal Digital Shopper

5 Months
Walmart | 06.2024 - 11.2024
  • Ability to use/read handheld scanners for selecting.
  • Provide costumers with upmost customer service and comfortability while shopping on the floor.
  • Ability to lift up to 50lbs throughout the shift.

Customer Service Associate

2 Months
Dollar Tree | 02.2024 - 04.2024
  • Provide excellent customer service by addressing inquiries and resolving issues in a timely manner, enhancing overall customer satisfaction.
  • Accurately stock and organize products onto sales floor.
  • Ability to cash handle and use cash registers.

Customer Service Associate

3 Months
EXPRESS Clothing | 06.2023 - 09.2023
  • Accurately stock and organize store procure onto sales floor.
  • Provide excellent customer service.
  • Ability to cash handle and use cash registers
  • Ability to use/read company scanners for store inventory.

Team Member

4 Months
TJ Maxx, South Euclid, OH | 11.2022 - 03.2023
  • Accurately stock and organize store products onto sales floor.
  • Ability to cash handle and use cash registers.
  • Provide excellent customer service.
  • Ability to use/read company scanners for product inventory.

Customer Service Member

2 Months
Walgreens, South Euclid, OH | 09.2022 - 11.2022
  • Accurately stock merchandise onto sales floor.
  • Ability to handle cash and utilize cash registers.
  • Provide exceptional customer service.

Warehouse Order Selector

6 Months
Amazon, Euclid, Ohio | 01.2022 - 07.2022
  • Ability to read warehouse computers for order selecting accuracy.
  • Ability to lift up to 50lbs throughout the shift.
  • Accurately place correct items into warehouse totes.
  • Conducted quality checks on incoming and outgoing products.

Restaurant Team Member

2 Months
Pulp Juice And Smoothie Bar, South Euclid | 09.2021 - 11.2021
  • Prepared fresh smoothies and juices using high-quality ingredients daily.
  • Provided excellent customer service by addressing inquiries and fulfilling orders promptly.
  • Maintained cleanliness of work areas, ensuring compliance with health standards.

Restaurant Team Member

6 Months
Chipotle, South Euclid | 04.2021 - 10.2021
  • Prepped ingredients and fulfilled made to order meals.
  • Executed quality customer service and inquiries according to customer needs.
  • Ensure restaurant floors, counters and other food handled areas were kept clean.

Apparel Associate

2 Months
Walmart, Mayfield Heights, Ohio | 10.2020 - 12.2020
  • Assisted customers in locating apparel items throughout the store.
  • Organized merchandise displays to enhance product visibility and accessibility.
  • Handled customer inquiries and resolved issues with professionalism and care.

Restaurant Team Member

5 Months
Taco Bell, Euclid | 04.2020 - 09.2020
  • Prepared ingredients and foods daily for freshness.
  • Assist customers with inquiries about menu items with professionalism.
  • Maintain a clean and safe work environment.
  • Ability to read restaurant screens to accurately prepare orders.

Education

High School Diploma

Brush High School | Lyndhurst, OH | 06.2021

Skills

Warehouse Selecting
Packaging
Merchandising
Customer service
Cashiering

Timeline

Warehouse Order Picker

Brennan Industries
02.2026 - CurrentRead More

Warehouse Order Selector

American Seaway Foods
12.2024 - 11.2025Read More

Personal Digital Shopper

Walmart
06.2024 - 11.2024Read More

Customer Service Associate

Dollar Tree
02.2024 - 04.2024Read More

Warehouse Order Selector

Amazon ATL7
11.2023 - 12.2024Read More

Customer Service Associate

EXPRESS Clothing
06.2023 - 09.2023Read More

Team Member

TJ Maxx, South Euclid, OH
11.2022 - 03.2023Read More

Customer Service Member

Walgreens, South Euclid, OH
09.2022 - 11.2022Read More

Warehouse Order Selector

Amazon, Euclid, Ohio
01.2022 - 07.2022Read More

Restaurant Team Member

Pulp Juice And Smoothie Bar, South Euclid
09.2021 - 11.2021Read More

Restaurant Team Member

Chipotle, South Euclid
04.2021 - 10.2021Read More

Apparel Associate

Walmart, Mayfield Heights, Ohio
10.2020 - 12.2020Read More

Restaurant Team Member

Taco Bell, Euclid
04.2020 - 09.2020Read More

Brush High School

High School Diploma
Read More
DAIYHOUNA FRANKLIN