Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DAIYON RANKIN

Las Vegas

Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer support and client relations across various industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Call Center Representative

USAA Federal Savings Bank
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Investigated and resolved debit card, service and delivery concerns.

Electronics Sales Associate

Walmart
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Applied knowledge of electronics products to educate prospects and customers.

Lifeguard

Luxor
06.2023 - 07.2024
  • - Certified by the American Red Cross with 2 years of experience supervising swimming pool areas and ensuring patron safety.
  • - Highly skilled swimmer with excellent communication abilities.
  • - Maintained pool area free from hazards and worked closely with colleagues to ensure a safe environment.
  • - Saved individuals from life-threatening situations.
  • - CPR/AED certified for professional rescuing and first aid.
  • Reason for leaving: Looking for a better opportunity.

Sandwich Artist

Subway
11.2021 - 09.2023
  • - Greeted guests and prepared multiple orders simultaneously, ensuring quick and excellent customer service.
  • - Collected payments via the point of sales system/cash register.
  • - Worked at a location with a drive-thru, using headphone radios for communication.
  • - Maintained cleanliness and organization of the store daily.
  • Reason for leaving: Conflicting schedules with senior year of high school.

Education

High School Diploma -

Sierra Vista High School
Las Vegas, NV
06-2023

Skills

  • With over two years of experience in customer service and as a lifeguard, I bring a well-rounded skill set including strong communication, problem-solving, and teamwork abilities
  • I am First Aid and CPR certified, with a focus on water safety, attention to detail, and quick decision-making in emergencies
  • My customer service experience has honed my ability to engage with clients, resolve conflicts, and manage tasks efficiently in fast-paced environments
  • I am adaptable, able to multitask, and maintain high standards of cleanliness, safety, and service
  • This combination of skills makes me a valuable asset to any team
  • Product restocking
  • Cash management
  • POS system operation
  • Loss prevention
  • Complaint resolution
  • Call center operations
  • Stress management

Certification

  • - Lifeguarding CPR/AED First Aid American Red Cross, 2023-2025
  • - Food Handlers Safety Training Card

Timeline

Lifeguard

Luxor
06.2023 - 07.2024

Sandwich Artist

Subway
11.2021 - 09.2023

Call Center Representative

USAA Federal Savings Bank

Electronics Sales Associate

Walmart

High School Diploma -

Sierra Vista High School

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