Daizhon Edmonds
Virginia Beach,VA
Summary
I'm a Dedicated Medical Receptionist working productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 7 years.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Pediatric Dentistry Associates
04.2021 - Current
- Welcome patients/guest with friendly greeting, answer general questions, gather nature of visit and directed to specific offices.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Check patient insurance, demographic, and health history to keep information current.
- Answer telephone calls to offer office information, answer questions, and direct calls to staff.
- Help patients complete necessary medical forms and documentation.
- Answer telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinate referrals through insurance and other medical specialists and documented details in patient charts.
- Process medical insurance claims and payments.
- Schedule patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Place new supply orders, manage inventory and restocked clerical spaces.
- Support office staff and operational requirements with administrative tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Transcribe phone messages and relayed to appropriate personnel.
- Assist with medical coding and billing tasks.
Front Office Receptionist
Consulate Health Care of Norfolk
03.2018 - 03.2021
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained clean reception area to promote positive, professional environment for clients.
- Collected room deposits, fees, and payments.
- Organized, maintained and updated information in computer databases.
Education
High School Diploma -
Norview High School
Norfolk, VA06.2015
Skills
- Medical Billing and coding
- Records Management
- Medical office administration
- Medical Terminology
- Letter preparation
- Insurance Verification
- HIPAA Compliance
- Payment Collection
- Paperwork coordination
- Patient Registration
- Microsoft Office
- Electronic Medical Records
- Appointment management
Timeline
Medical Receptionist
Pediatric Dentistry Associates
04.2021 - Current
Front Office Receptionist
Consulate Health Care of Norfolk
03.2018 - 03.2021
High School Diploma -
Norview High School
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