Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Daizie Gaddy-Garrido

Puyallup,WA

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Im a Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

Nordstrom Rack
Auburn, WA
09.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Suggested ideas for improving store operations and increasing profits.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Stocked shelves with newly arrived products.
  • Arranged merchandise in an attractive manner to promote sales.
  • Organized storage areas for efficient use of space.

Assistant Manager

Rue 21
Puyallup, WA
06.2022 - 05.2024
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Ensured compliance with safety regulations and company policies.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Communicated regularly with customers to gain insights into their needs.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Maintained up-to-date knowledge of company products and services.
  • Assigned work and monitored performance of project personnel.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Produced thorough, accurate and timely reports of project activities.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped with purchases and signed customers up for rewards program.
  • Used suggestive selling techniques to promote add-on sales.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.

Education

High School Diploma -

Rogers High School
Puyallup, WA
06-2023

Skills

  • Operations Management
  • Employee Scheduling
  • Task Delegation
  • Product and service knowledge
  • Recruiting and interviewing
  • Employee Performance Evaluations
  • Retail Operations
  • Employee performance evaluation
  • Staff Management
  • Money Handling
  • Sales Reporting
  • Sales Growth
  • Creative Thinking
  • Task Prioritization
  • Customer Service and Satisfaction
  • Problem- Solving Abilities
  • Attention To Detail
  • Multitasking
  • Organization skills
  • Adaptability and flexibility
  • Time Management
  • Upselling
  • Multi-tasking strength
  • Excellent communication skills
  • Exceeds sales goals
  • Persuasion techniques
  • Sales expertise
  • Energetic self-starter
  • Sales trends
  • Product guidance
  • Problem-solving skills
  • Reliable and punctual
  • Fitting room maintenance

References

References available upon request.

Timeline

Sales Associate

Nordstrom Rack
09.2024 - Current

Assistant Manager

Rue 21
06.2022 - 05.2024

High School Diploma -

Rogers High School

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Daizie Gaddy-Garrido