Daja Britton-Hunt
Gulfport,MS
Summary
My desire to demonstrate passion when serving customers needs while simultaneously thriving in a challenging yet fast-paced environment. Confident, energetic and knowledgeable when it comes to helping customers and delivering exceptional service. I desire a career where I am able to interact freely with customers and resolve their issues quickly. I am seeking a rewarding position where I can continue to serve customers by utilizing my skills, abilities, and experience to ensure continued success for the company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Staffing Specialist
PeopleReady, A TrueBlue
05.2022 - 04.2023
- Recruited over 200 employees and ensured that all associates move efficiently through our onboarding process funnel from start to finish.
- Recruited candidates via various professional networks, social media channels, JobStack, and at hiring events
- Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Improved and facilitated new-hire flagger certification training program.
- Managed applicants through PRISM by entering, updating and maintaining candidate contact details and supporting documentation.
- Advertised job opportunities on social media platforms and job boards.
- Consistently identified the company's staffing requirements and designed screening procedures accordingly
- Maintained and updated all priority databases of detailed and accurate candidate, associate, and customers information.
- Performed thorough employee background checks and drug screens prior and or upon hire.
- Lastly, I coordinate with external recruiting agencies to fulfill recruiting requirements and stay up-to-date with the changes in my company's policies and processes.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Recruited top talent to maximize profitability.
Retail Sales Manager
Scheels Sporting Goods
10.2021 - 05.2022
- As a specialty shop manager I analyzed reports and make decisions on purchases for inventory, arrangement of merchandise, and sales trends to meet or exceed Scheels standards
- Stock shelves, tables, and counters with merchandise while merchandising to Scheels standards daily.
- Developed compelling presentation over merchandise to gain approval for ideas and communicate results.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Communicated product quality and market comparisons by creating sales presentations.
- Boosted marketing, reviewed pricing strategies to increase sales revenue.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Trained 18 employees in women's and mens winter and swim gear during the on and off season.
- Assisted with new hire processing and existing training programs.
- Led team by answering complex customer questions and mentoring personnel one-on-one.
Senior Aircraft Maintenance Technician
United States Air Force
02.2018 - 02.2022
- As a aircraft maintenance technician I was responsible for performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes to support military assets , goals and objectives.
- Performed scheduled and unscheduled inspections to check armament systems readiness of aircraft.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircraft and inspections over armament systems
- Diagnosed faults and developed resolution plans.
- Inspected airframes and missile carriers.
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
- Lubricated shafts, bearings, and gears to maintain optimal performance.
- Collaborated with crew chief to coordinate fitting and alignment of heavy parts.
- Recorded maintenance actions in aircraft logbooks.
- Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.
- Trained and mentored over 400 new personnel hired to fulfill various roles.
- Assisted in analyzing and assessing training and development needs for Weapons Standardization, departments and individuals.
- Documented participation and evaluated learning for each participant as a Weapons Load Crew Trainer.
- Utilized cross-training techniques to boost productivity and develop each team member's individual skills set.
- Organized and implemented weapons coursework, oversaw scheduling and monitored attendance through the Load Crew rotation.
- Developed lesson plans, instructional materials and multiple choice practice tests for aircraft maintenance and armament training courses.
- Coordinated administrative functions necessary to deliver and document training programs.
- Recruited and trained qualified airman for promotion and or transfer.
Front Desk Associate
La Quinta Inn & Suites
02.2019 - 07.2019
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Performed basic daily bookkeeping tasks.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Entered and updated sensitive customer information during check-ins and room changes.
- Collected room deposits, fees, and payments.
- Maintained transaction security by verifying payment cards against identification.
- Maintained clean and organized front desk areas to uphold polished company image.
- Issued room keys to guests upon check-in and answered questions regarding proper use. Responded swiftly to room requests and other inquiries made.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered to optimal standards for cleanliness, appearance and service.
- Verified cleanliness and organization of storage areas and carts.
Education
High School Diploma -
Stony Point High School
Round Rock, TX06.2017
General Studies
National American University
Ellsworth AFB, SDAircraft Armament Systems
Community College of The Air Force
Ellsworth AFB, SDSkills
- Customer service (6 years experience)
- Administrative Experience (5 years experience)
- Workplace Safety (4 years)
- Leadership (2 years experience)
- Microsoft Outlook (2 years experience)
- Recruiting/Staffing Strategy (1 year)
- Merchandising (1 year experience)
- Retail Sales (1 year experience)
- Sales (1 year experience)
- Human Resources (1 year experience)
- Employee Orientation (1 year experience)
- OSHA 10
Certification
Food Preparation (2 years) Laundry (Less than 1 year) Cleaning Experience (2 years) Food Safety (2 years) Military Experience (4 years) Management (3 years) Retail Management (1 year)
Additional Information
References:
Emili Slaven
107 New York St, Rapid City SD, 57701
Jarvis Jackson (256) 848-4779
867 225th St Apt 303, Box Elder, SD 57719
Darius Sylvester (850) 902-2745
857 Tower Rd, Box Elder, SD 57719
Timeline
Staffing Specialist
PeopleReady, A TrueBlue
05.2022 - 04.2023
Retail Sales Manager
Scheels Sporting Goods
10.2021 - 05.2022
Front Desk Associate
La Quinta Inn & Suites
02.2019 - 07.2019
Senior Aircraft Maintenance Technician
United States Air Force
02.2018 - 02.2022
High School Diploma -
Stony Point High School
General Studies
National American University
Aircraft Armament Systems
Community College of The Air Force