D'aja Harris
Santa Rosa,CA
Summary
Proactive Site Supervisor with extensive experience in security operations and team management. Specializes in conflict resolution, safety compliance, and enhancing customer service. Skilled in training staff and fostering effective communication to elevate team performance and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Site Supervisor
Allied Universal Security Services
Napa, California
09.2022 - Current
- Supervised security personnel, guaranteeing adherence to safety protocols and standards.
- Conducted regular inspections, evaluating security system functionality and effectiveness.
- Coordinated communication between clients and teams, enhancing operational efficiency.
- Trained new staff in emergency protocols and customer service standards.
- Managed incident reports, documenting details to inform future security strategies.
- Facilitated daily briefings, updating teams on site-specific issues and concerns.
- Resolved conflicts among personnel or clients, maintaining a professional environment.
- Established procedures and work standards to promote team performance and safety.
Property Manager's Assistant
Harbor Breeze Apartments
Suisun, California
03.2021 - 01.2023
- Maintained property appearance and cleanliness standards, contributing to enhanced resident satisfaction.
- Organized community events to boost resident engagement and satisfaction.
- Coordinated workshops, conferences, and meetings, ensuring effective communication and engagement among residents.
- Collected customer feedback to guide management in implementing corrective actions.
- Managed front desk operations by organizing files, developing spreadsheets, and maintaining a neat environment.
- Procured and arranged project documents, reports, and files for efficient access.
- Scheduled inspections, preventative maintenance, and repairs for company equipment to ensure operational efficiency.
Education
Associate of Arts - Psychology
Solano Community College
Fairfield04-2026
Skills
- Safety regulations adherence
- Project coordination
- Team development and oversight
- Security oversight
- Client support
- Data management and entry
- Scheduling proficiency
- Organizational abilities
- Employee training
- Dispute resolution
- Effective communication
- Typing (45 wpm)
Certification
- Guard Card
- CPM ( Certified Property Manager )
- Flagger Certification
- CPR & First Aid
Timeline
Site Supervisor
Allied Universal Security Services
09.2022 - Current
Property Manager's Assistant
Harbor Breeze Apartments
03.2021 - 01.2023
Associate of Arts - Psychology
Solano Community College