Daja Husser
Wilmington,DE
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
8
8
years of professional experience
Work History
Waitress
Border Cafe
Newark, DE
05.2022 - Current
- Completed company and restaurant training sessions to enhance serving skills.
- Ensured guest satisfaction through attentive accommodations.
- Recorded customer orders accurately and ensured quick service.
- Addressed customer concerns promptly.
- Processed payments securely using cash and credit card methods.
Waitress
Red Lobster
Newark, DE
02.2021 - 05.2022
- Welcomed guests with promptness and courtesy.
- Offered tailored recommendations by sharing insights on menu items.
- Delivered timely support to guests during dining experience.
- Encouraged teamwork and mutual respect to maintain an enjoyable work culture.
Waitress
Red Robin
Wilmington, DE
05.2019 - 01.2020
- Ensured dining area met restaurant standards before each shift.
- Utilized suggestive selling methods during order taking.
- Provided detailed menu recommendations to enhance guest dining experiences.
Host
Bahama Breeze
Newark, DE
08.2017 - 05.2019
- Assisted FOH team members to ensure smooth operations.
- Coordinated seating arrangements and prioritized an efficient waitlist system.
- Accommodated special requests effectively, ensuring exceptional service experiences.
- Processed phone and online orders, ensuring food remained hot and fresh until collection.
- Assisted in bussing tables during peak hours.
Sales Associate
Macys
Wilmington, Delaware
02.2017 - 07.2017
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Tagged new merchandise for sale and updated signs
- Maintained inventory records for restocking purposes
Education
High School Diploma -
William Penn
New Castle, Delaware06.2016
Some College (No Degree) - Medical Assistant
Delaware Technical Community College
Wilmington, DESkills
- Effective Verbal Communication
- Customer Engagement
- Professionalism
- Optimistic Mindset
- Collaborative Teamwork
- Time Management
Timeline
Waitress
Border Cafe
05.2022 - Current
Waitress
Red Lobster
02.2021 - 05.2022
Waitress
Red Robin
05.2019 - 01.2020
Host
Bahama Breeze
08.2017 - 05.2019
Sales Associate
Macys
02.2017 - 07.2017
High School Diploma -
William Penn
Some College (No Degree) - Medical Assistant
Delaware Technical Community College
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